Administrative Executive

DR JANE CLINIC SDN. BHD.; Petaling Jaya; On-site; MYR 39,000 - 73,000; Full time

Benefits offered by this job

Parking provided

Accommodation available (based on >)

Staff benefits and privileges

Job summary

Dr Jane Clinic SDN. BHD. is seeking a responsible Administrative Executive to join our team in Petaling Jaya.

The role focuses on administration, customer service, scheduling and day-to-day clinic operations, with a strong emphasis on patient care and professional conduct. You will handle front desk duties, manage appointments, maintain records, process payments, and support the doctors and management. The position requires a Diploma/ Degree and willingness to work 6 days per week, with parking

Qualifications

• Diploma or Degree in Business Administration, Management, Accounting or a related field.
• Experience in administration, customer service, healthcare or a similar role is an advantage.
• Experience with SQL accounting/payroll software is an advantage.
• Proficiency in Microsoft Office / Google Workspace.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Manage daily administrative and front desk duties.
• Attend to patient enquiries via WhatsApp, phone calls and in person.
• Arrange, confirm and coordinate patient appointments.
• Maintain accurate patient information, records and documentation.
• Handle payments, receipts and basic daily transaction records.
• Assist with SQL system, data entry and administrative reporting.
• Coordinate staff schedules, leave records and other HR administrative matters.
• Assist with stock records, purchasing and supplier coordination.
• Prepare letters, documents, reports and other administrative materials when required.
• Liaise with patients, suppliers and external parties professionally.
• Support doctors and management with day-to-day clinic operations.
• Ensure the reception and administrative areas are organised and presentable.

Skills

Administrative skills

Customer service

Communication

Organised

Multitasking

Education

Diploma or Degree in Business Administration/Management/Accounting

Tools

SQL accounting/payroll software

Microsoft Office / Google Workspace

Job description

We are looking for a responsible, organised and service-oriented Administrative Executive to join our team at Dr Jane Clinic.

This role is suitable for someone who enjoys working in a professional, fast-paced environment and is comfortable handling a combination of administration, customer service, scheduling and day-to-day clinic operations.

Key Responsibilities

Manage daily administrative and front desk duties

Attend to patient enquiries via WhatsApp, phone calls and in person

Arrange, confirm and coordinate patient appointments

Maintain accurate patient information, records and documentation

Handle payments, receipts and basic daily transaction records

Assist with SQL system, data entry and administrative reporting

Coordinate staff schedules, leave records and other HR administrative matters

Assist with stock records, purchasing and supplier coordination

Prepare letters, documents, reports and other administrative materials when required

Liaise with patients, suppliers and external parties professionally

Support doctors and management with day-to-day clinic operations

Ensure the reception and administrative areas are organised and presentable

Perform other reasonable administrative and operational duties as required

Requirements

Diploma or Degree in Business Administration, Management, Accounting or a related field

Previous experience in administration, customer service, healthcare or a similar role is an advantage

Experience with SQL accounting/payroll software will be an added advantage

Comfortable using Microsoft Office / Google Workspace and general computer systems

Good command of English and Bahasa Malaysia. Proficiency in additional languages or dialects will be an added advantage.

Good communication and interpersonal skills

Organised, responsible and attentive to detail

Able to multitask and work independently

Professional and pleasant when communicating with patients and colleagues

Willing to work 6 days per week, including weekends according to the clinic roster

Competitive salary based on experience and capabilities

EPF, SOCSO & EIS contributions

Annual leave and medical leave

Public holiday entitlement

Staff benefits and privileges

Training and opportunities to learn about clinic operations and the aesthetic medical industry

Opportunity for career growth as the clinic expands

Supportive and professional working environment

Parking provided, accommodation available based on availability

Convenient workplace at Tropicana Avenue, Petaling Jaya

We are looking for someone who wants to grow with the clinic and become an important part of our administrative and operations team.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Administration Executive?
• Which of the following Microsoft Office products are you experienced with?
• Do you have previous invoicing experience?
• Do you have data entry experience?
• Which of the following languages are you fluent in?
• Do you have experience using SQL Payroll Software?
• How much notice are you required to give your current employer?

What can I earn as an Administration Executive