Client Success Specialist (Relations & Support)

AI Website; Johor; On-site; MYR 33,480 - 44,640; Full time

Benefits offered by this job

Performance bonus

Company trip

Supportive working environment

Job summary

AI Website is seeking a Customer Service representative in Johor to assist clients with website functions and ensure smooth usage. Responsibilities include guiding clients, managing communications, and resolving complaints. The ideal candidate has a minimum diploma and strong attention to detail. Experience in client communication is beneficial. Join a supportive environment with performance bonuses and company trips.

Qualifications

• Experience in handling client communications and coordination is an advantage.
• Demonstrates patience and strong attention to detail.
• Able to communicate clearly and coordinate effectively.

Responsibilities

• Guide clients through the website’s functions.
• Assist clients in understanding website features.
• Manage proactive communication with clients.

Skills

Client communication

Coordination

Attention to detail

Education

Minimum diploma in any discipline

Job description

AI Website is seeking a Customer Service representative in Johor to assist clients with website functions and ensure smooth usage. Responsibilities include guiding clients, managing communications, and resolving complaints. The ideal candidate has a minimum diploma and strong attention to detail. Experience in client communication is beneficial. Join a supportive environment with performance bonuses and company trips.