Client Success Specialist - Logistics & Warehousing

Leo Ceramiko Sdn Bhd; Klang City, Port Klang; On-site; MYR 33,000 - 60,000; Full time

Job summary

Leo Ceramiko Sdn Bhd is seeking a dedicated Customer Care Executive to join our team in Klang, Selangor. In this full-time role, you will be the essential link between our company and clients, ensuring customer satisfaction in the supply chain.

You will handle inquiries, manage accounts, coordinate with logistics, and help improve processes while building strong relationships with key customers. A Diploma or Degree in Business Administration or related field is preferred, with solid English and

Qualifications

• Proven experience in customer service or related client-facing role.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.

Skills

Communication

CRM software

MS Office

Problem solving

Customer-centric

Team collaboration

Empathy

Independence

Warehousing knowledge

English proficiency

Education

Diploma or Degree in Business Administration or related field

Tools

CRM systems

Microsoft Office

Job description

Leo Ceramiko Sdn Bhd is seeking a dedicated Customer Care Executive to join our team in Klang, Selangor. In this full-time role, you will be the essential link between our company and clients, ensuring customer satisfaction in the supply chain.

You will handle inquiries, manage accounts, coordinate with logistics, and help improve processes while building strong relationships with key customers. A Diploma or Degree in Business Administration or related field is preferred, with solid English and