Logistics Customer Support Specialist

K Apex Logistics (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 50,000; Full time

Job summary

Kerry Apex is looking for a Customer Service Executive in Kuala Lumpur, Malaysia. The role focuses on maintaining strong relationships with carriers and customers, delivering exceptional service, and resolving issues promptly.

The candidate should have a Diploma in any relevant field, at least 1 year of experience, and be proficient in Microsoft Office. Strong communication and teamwork are essential for success in this position.

Qualifications

• Diploma in any relevant field required.
• At least 1 year of relevant work experience.
• Good communication and problem-solving skills required.
• Proficiency in Microsoft Office.

Responsibilities

• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Exhibit excellent multitasking skills within their workspace as well as with computer software programs.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

Diploma in any relevant field

Tools

Microsoft Office

Job description

Kerry Apex is looking for a Customer Service Executive in Kuala Lumpur, Malaysia. The role focuses on maintaining strong relationships with carriers and customers, delivering exceptional service, and resolving issues promptly.

The candidate should have a Diploma in any relevant field, at least 1 year of experience, and be proficient in Microsoft Office. Strong communication and teamwork are essential for success in this position.