Client Success Data Analytics Engineer
Career Wise
14 days+
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Job summary
A data analytics solutions company in Penang is looking for a Client Onboarding & Support Specialist to help clients adopt and implement their data analytics solutions. This role involves guiding clients through the onboarding process, providing technical assistance, and monitoring application performance. Ideal candidates will have a bachelor's degree in a relevant field and strong skills in data analytics tools and software development environments. This position offers opportunities to contribute to product improvements based on client feedback.
Qualifications
- Bachelors degree in Computer Science, Engineering, or related field required.
- Relevant diploma holders with some experience encouraged to apply.
- Strong understanding of data analytics tools and concepts.
Responsibilities
- Guide new clients through the onboarding process.
- Provide technical assistance during and after onboarding.
- Act as a primary point of contact for client queries.
- Monitor application performance to identify potential issues.
- Collaborate with product and development teams for feedback.
Skills
Data analytics tools understanding
Strong problem-solving abilities
Strong communication skills
Collaboration in a team-oriented environment
Education
Bachelor's degree in Computer Science or related field
Computer Science Diploma with some experience
Tools
MySQL
PostgreSQL
MongoDB
Tableau
Power BI
Looker
Job description
A data analytics solutions company in Penang is looking for a Client Onboarding & Support Specialist to help clients adopt and implement their data analytics solutions. This role involves guiding clients through the onboarding process, providing technical assistance, and monitoring application performance. Ideal candidates will have a bachelor's degree in a relevant field and strong skills in data analytics tools and software development environments. This position offers opportunities to contribute to product improvements based on client feedback.
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