Client Solutions Manager (New Business Sales)

Catalyst AI; Petaling Jaya; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Catalyst AI, a Malaysian AI and application company, is seeking a sales professional to own the full sales cycle for our AI solutions, from prospecting through to close. You will work directly with the founders and leadership, shaping how we sell and who we target.

Based in Klang Valley with hybrid work, the role offers a base salary plus uncapped commission. You will collaborate with Applied AI Consultants to tailor demonstrations, qualify opportunities, build trust with buyers and close deals

Qualifications

• 3+ years of full-cycle B2B sales experience.
• Consultative approach focusing on diagnosing client problems.
• Comfort with outbound prospecting and handling rejection.
• Ability to build trust with buyers of new technology.
• Disciplined pipeline management and clear deal assessments.
• Strong negotiation skills aimed at closing.
• Genuine interest in AI and ability to explain value and limits.
• Ability to work in a fast-moving environment with ambiguity.
• Excellent written and spoken English; Bahasa Malaysia or Mandarin a plus.

Responsibilities

• Prospect, qualify and manage a pipeline of opportunities, including outbound prospecting.
• Run discovery calls and demonstrations with tailored AI solutions.
• Build proposals, negotiate terms and close deals.
• Maintain accurate pipeline and forecast reporting.
• Gather market and client feedback to inform pricing and positioning.
• Represent Catalyst AI at client meetings, partner discussions and industry events.

Skills

Full-cycle B2B sales

Consultative selling

Outbound prospecting

Negotiation

Pipeline management

English fluency

Malaysian market knowledge

Job description

Reports to: Chief Sales Officer · Location: Klang Valley, Hybrid · Type: Permanent, full time

Experience: 3 or more years of full-cycle B2B sales

About Catalyst AI

Catalyst AI is a Malaysian AI and application company. We turn document-heavy, compliance-driven business processes into intelligent, auditable workflows for mid-market companies and corporates, with a focus on retail, financial services and professional services. We are AI-native: we use AI at every step of how we sell, design and build, so a small senior team delivers what used to need a large one. We are a Malaysia Digital (MD) status company with a growing book of clients in regulated sectors.

The Role

As part of our commercial team, you own the full sales cycle for our AI solutions, from prospecting through to close. You work directly with the founders and leadership team, with genuine input into how we sell, who we sell to and how we position our offering.

You work closely with our Applied AI Consultants, who build tailored demonstrations and prepare the scope behind each proposal. This lets you concentrate on qualifying opportunities, building trust with buyers and closing business.

What You Will Do

• Pipeline development. Prospect, qualify and manage a pipeline of business opportunities, including outbound prospecting.
• Discovery and demonstrations. Run discovery calls and demonstrations that connect each client's operational problems to practical AI solutions, working with our Applied AI Consultants on tailored demonstrations.
• Proposals and closing. Build proposals, negotiate commercial terms and close deals.
• Forecasting. Maintain accurate and candid pipeline and forecast reporting.
• Market insight. Gather market and client feedback to inform our pricing and positioning.
• Representation. Represent Catalyst AI at client meetings, partner discussions and industry events.

What You Will Bring

• 3 or more years of full-cycle B2B sales experience, with a track record of meeting or exceeding sales targets.
• A consultative approach: you listen more than you pitch, and you can diagnose a client's real problem.
• Comfort with outbound prospecting and with handling rejection.
• The ability to build trust with buyers who may be cautious about, or unfamiliar with, new technology.
• Discipline in managing your pipeline, and a candid assessment of every deal.
• Negotiation skills directed at closing business, not only at maintaining goodwill.
• A genuine interest in AI and how it is changing the way businesses operate, and the ability to speak credibly about both the value AI creates and its limits. Part of the role is educating buyers in a category many are still learning about.
• Comfortable with ambiguity in a fast-moving environment.
• Clear written and spoken English. Bahasa Malaysia or Mandarin is a strong advantage.

Advantages:

experience selling software, IT services or consulting; exposure to retail, financial services or professional services (audit, accounting, corporate secretarial); an established network among business owners and senior decision-makers in Malaysian mid-market companies.

What We Offer

A base salary plus uncapped commission. Direct access to the founders, and genuine influence over how we go to market. The opportunity to sell in a category with strong growth momentum, as part of an agile, value-driven team where your contribution is visible and recognised from day one.

We are focused on delivering measurable value and bringing practical technology to businesses across Malaysia. We welcome sales professionals who want to learn, take on meaningful work, and grow alongside an AI-native company.