Client Services & Operations Executive

Focal Search Pte Ltd; Johor Bahru; On-site; MYR 36,000 - 54,000; Full time

Job summary

A local company in Johor is seeking a Customer Service Executive to manage client inquiries and support the sales team. The role involves updating customer relationships in Salesforce, preparing contracts, and handling admin tasks. Ideal candidates should possess a foundation in business, strong communication skills, and be IT literate. Opportunities for a proactive and organised individual who thrives in a team environment are available.

Qualifications

• Possess a foundation in business and understanding of business procedures.
• Demonstrated ability to communicate fluently in English.
• Capable of operating autonomously and managing tasks.

Responsibilities

• Update contacts and customer relationships in the Salesforce CRM system.
• Prepare contracts and quotations for clients.
• Respond to client inquiries and requests.
• Assist sales team with admin tasks, reports, and meetings.

Skills

Communication skills

Teamwork

Presentation skills

Time management

IT literacy

Education

Foundation in business

Tools

Salesforce CRM

Microsoft Office

Excel

Job description

A local company in Johor is seeking a Customer Service Executive to manage client inquiries and support the sales team. The role involves updating customer relationships in Salesforce, preparing contracts, and handling admin tasks. Ideal candidates should possess a foundation in business, strong communication skills, and be IT literate. Opportunities for a proactive and organised individual who thrives in a team environment are available.