Client & Sales Administrator

Impact Life Solutions; Penang; On-site; MYR 28,000 - 45,000; Full time

Job summary

Impact Life Solutions in Penang Island, Penang, seeks a dedicated Administrator to join our team on a full-time basis. You will support client and sales administration, act as the backbone of daily operations, and help ensure service excellence and client satisfaction across departments.

The role requires strong organisational skills, proactivity, and the ability to manage multiple tasks while maintaining data accuracy. Training and growth opportunities are provided.

Qualifications

• Client-facing or sales administration experience.
• Strong organisational and time-management skills.
• Excellent written and verbal English communication abilities.
• Proficiency with Microsoft Office Suite and CRM systems.
• Diploma or equivalent qualification in Administration or related field preferred.

Responsibilities

• Managing client inquiries and communications through email, phone and digital channels.
• Maintaining accurate client databases and records.
• Processing and organising sales documentation, quotations and order forms.
• Scheduling appointments, meetings and client interactions.
• Preparing reports, presentations and administrative documents as required.
• Coordinating with sales teams to ensure timely follow-up and client engagement.
• Managing office supplies, filing systems and administrative resources.
• Supporting invoicing and billing procedures.
• Providing general administrative support to ensure efficient business operations.
• Maintaining confidentiality and data protection compliance.

Skills

Client-facing experience

Organisational skills

Time-management

Communication skills

Problem-solving

Education

Diploma or equivalent in Administration/Business

Tools

Microsoft Office Suite

CRM systems

Job description

Impact Life Solutions in Penang Island, Penang, seeks a dedicated Administrator to join our team on a full-time basis. You will support client and sales administration, act as the backbone of daily operations, and help ensure service excellence and client satisfaction across departments.

The role requires strong organisational skills, proactivity, and the ability to manage multiple tasks while maintaining data accuracy. Training and growth opportunities are provided.