Client & Sales Administration Specialist

SURIA GLOBAL INDUSTRIES M SDN BHD; Bayan Lepas; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Health and wellness benefits

Professional development opportunities

Career progression

Job summary

SURIA GLOBAL INDUSTRIES M SDN BHD in Bayan Lepas, Penang, is seeking an Administration professional for a full-time role supporting sales and client operations. You will handle client enquiries, process orders and quotations, maintain client records, and prepare reports and invoices.

The role requires strong organizational and communication skills, proficiency in MS Office and CRM systems, and the ability to work independently in a fast-paced environment.

Qualifications

• Experience in client and sales administration or similar administrative role.
• Strong organizational and time management skills with ability to prioritise multiple tasks.
• Excellent written and verbal communication with clients.
• Proficiency in Microsoft Office and CRM/database systems.
• Attention to detail and data accuracy.
• Customer-service mindset and ability to work in fast-paced environments.

Responsibilities

• Managing client enquiries and providing timely responses to customer requests.
• Coordinating with the sales team to process orders, quotations, and client documentation.
• Maintaining accurate and up-to-date client records and database systems.
• Preparing and distributing sales reports, invoices, and other administrative documents.
• Scheduling meetings, appointments, and managing calendars for sales and client-facing staff.
• Handling correspondence with clients via email, phone and other channels.
• Supporting onboarding of new clients and managing client relationships.
• Filing, organizing, and archiving documents per company procedures.
• Assisting in data entry and maintaining administrative records and systems.
• Coordinating logistics for client deliveries and follow-ups.

Skills

Client administration

Organizational skills

Communication skills

Team collaboration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM software

Job description

SURIA GLOBAL INDUSTRIES M SDN BHD in Bayan Lepas, Penang, is seeking an Administration professional for a full-time role supporting sales and client operations. You will handle client enquiries, process orders and quotations, maintain client records, and prepare reports and invoices.

The role requires strong organizational and communication skills, proficiency in MS Office and CRM systems, and the ability to work independently in a fast-paced environment.