Client & Sales Administration

Unicorn Kingdom Sdn Bhd; Seremban; On-site; MYR 30,000 - 42,000; Full time

Job summary

Unicorn Kingdom Sdn Bhd in Malaysia is seeking a diligent Sales Administrative Assistant to support front-line visitor handling, inquiries, and sales coordination. You will explain project details, pricing, availability and purchasing procedures, and arrange property viewings.

You will also prepare and check booking forms, verify purchaser information and documents, and maintain CRM records. The role includes loan documentation support, loan-status follow-ups and handling amendments as needed.

Responsibilities

• Register visitors and maintain visitor records
• Handle enquiries via walk-in, phone & WhatsApp
• Explain project information, pricing, availability and purchasing procedures
• Arrange appointments & property viewings
• Prepare and check booking forms
• Verify purchaser information and supporting documents are complete
• Maintain purchaser records & update in CRM
• Assist with loan application documentation
• Follow up on loan approval, rejection or pending cases
• Assist with cancellation, refund or booking amendment documentation where required
• Support sales launches, roadshows, open houses and company events
• Perform other sales administrative and operational duties assigned by management
• Perform other ad hoc duties as assigned by management

Job description

• - Register visitors and maintain visitor records
• - Handle incoming enquiries via walk-in, phone & WhatsApp
• - Explain project information, pricing, availability and purchasing procedures
• - Arrange appointments & property viewings
• - Prepare and check booking forms
• - Verify that purchaser information and supporting documents are complete
• - Maintain purchaser/customer records & update in CRM/system
• - Assist with loan application documentation
• - Follow up on loan approval, rejection or pending cases
• - Assist with cancellation, refund or booking amendment documentation where required
• - Support sales launches, roadshows, open houses and company events
• - Perform other sales administrative and operational duties assigned by management
• - Perform other ad hoc duties as assigned by management from time to time