Client Relationship Executive

SmartHire by SEEK; Kuala Lumpur; On-site; MYR 61,000 - 84,000; Full time

Benefits offered by this job

Transport allowance

Mobile allowance

Medical & Hospitalisation insurance

Job summary

SmartHire by SEEK is seeking a Client Relationship Executive to manage a premium portfolio of corporate accounts in Kuala Lumpur. You will be the primary contact, ensuring renewals and referrals while delivering consultative advisory services and coordinating with internal teams for seamless service.

The role emphasizes high-touch client engagement, revenue growth through renewals, and strong interpersonal skills in a fast-paced corporate environment.

Qualifications

• Experience managing a large corporate client portfolio (50–80 accounts).
• Fluent English and Mandarin; Malay helpful for diverse client base.
• 1+ year in B2B account management or relationship-focused sales.

Responsibilities

• Serve as the high-touch contact for designated corporate clients.
• Aim to secure annual subscriptions renewals and generate referrals.
• Recommend tailored corporate debt or advisory solutions.
• Coordinate with internal advisory and operations teams for flawless service.

Skills

Portfolio management

Multilingual communication

B2B account management

CRM familiarity

Tools

CRM systems

Job description

Our client, a company specialising in corporate solutions, is seeking a Client Relationship Executive to join their team! This is a rewarding opportunity for a relationship-focused professional to manage and grow a premium portfolio of corporate accounts, building long-term trust with clients while enjoying strong earning potential tied to renewals and referrals. It's an excellent role for someone who enjoys consultative client engagement and wants to deepen their expertise in corporate advisory services.

What you’ll be doing?

• Managing a corporate client portfolio: Serve as the primary, high-touch point of contact for a designated portfolio of roughly 50 to 80 corporate clients, maintaining satisfaction and securing annual subscription renewals.
• Building trust and generating referrals: Build long-term professional relationships with accounts to consistently generate warm business referrals from their professional networks.
• Recommending tailored solutions: Assess clients' evolving cash flow risks and recommend appropriate corporate debt solutions to maximise annual account value.
• Collaborating for seamless service: Partner closely with internal advisory and operations teams to ensure flawless service delivery and resolve client feedback promptly.
• Maintaining accurate CRM records: Keep meticulous records of client health scores, contract renewal timelines, and referral pipelines within the CRM system.

Who are they looking for?

• Portfolio management experience: Experience managing a substantial client portfolio, ideally in the range of 50 to 80 active corporate accounts, will help the successful candidate settle into this role quickly.
• Multilingual communication skills: Professional fluency in English and Mandarin is required to effectively consult, negotiate, and maintain relationships with the core corporate client demographic, while Malay proficiency is also valued to communicate confidently across a diverse client base.
• B2B account management experience: At least 1 year of proven experience in B2B account management, corporate client servicing, or relationship-focused sales roles is required; candidates with a background in insurance sales are also welcome to apply.
• Mobility for client visits: Access to own transport and a valid driving licence is needed for occasional local corporate client presentation visits within Klang Valley.
• Industry knowledge: Prior experience with corporate banking products, commercial credit, accounting solutions, or corporate training would be an advantage, though not essential.
• CRM system familiarity: Experience working within modern B2B CRM systems to track portfolio pipelines would be beneficial for managing client relationships effectively.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Total earning potential of RM5,500 to RM7,500+ per month, driven by rewarding commission structures tied to account renewals and closed client referrals.
• Fixed transport allowance provided to support corporate client visits.
• Mobile allowance on a claim basis.
• Comprehensive Medical & Hospitalisation insurance coverage upon confirmation.

We welcome applications from all qualified candidates and value diverse perspectives in building strong teams.

All information received will be kept strictly confidential and will be used only for employment-related purposes.