Client Operations Officer, Reconciliation M/F

CACEIS; Putrajaya; Sur place; MYR 50 000 - 75 000; Plein temps

Résumé du poste

CACEIS Malaysia, IOI City, Putrajaya, is seeking a Reconciliations Specialist to perform day-to-day reconciliations of asset and cash accounts via NXG, ensuring positions match between the ledger and custodians.

The role requires investigation of breaks, root-cause analysis to reduce breaks, and delivering high-quality service to internal and external clients with a client-first mindset. The team supports Europe with shift hours 9:00–18:00 or 10:00–19:00, with flexibility to meet business needs.

Qualifications

• Banking experience in operations / back office.
• Good reconciliations knowledge.
• Degree / Tertiary Qualifications.

Responsabilités

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• First Level Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

Connaissances

Banking ops

Reconciliations

Formation

Bachelor Degree / BSc Degree

Description du poste

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The incumbent is responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function , the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

The team is supporting Europe region with shift hours of 9:00am – 6:00pm or 10:00am – 7:00pm. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• First Level Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

Télétravail : unauthorized

Application criteria

Starting date 01/06/2026 Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

What do you need to succeed?

Must-have

• Banking experience in operations / back office
• Good reconciliations knowledge
• Degree / Tertiary Qualifications

Nice-to-have

• PC literate in MS Office applications
• Flexibility in working hours
• Excellent attention to detail
• Systems literate
• Flexible and able to be part of a team

Minimum experience level 0-2 years Languages English

Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.