Client Operations Officer, Reconciliation M/F

CACEIS-Gruppe; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

A prominent asset servicing banking group in Putrajaya is seeking a Client Operations Officer specializing in reconciliation. The candidate will handle daily processing, ensure precise data management, and perform investigations on discrepancies. This role requires banking experience and knowledge in reconciliations, with a degree as a prerequisite. The position supports European operations with flexible working hours and aims to deliver high-quality service to clients.

Qualifications

• Banking experience in operations or back-office.
• Good knowledge of reconciliations.
• Tertiary qualifications required.

Responsibilities

• Review and clearance of daily or monthly reconciliations.
• Maintain and resolve issues on Global Reconciliations.
• First-level investigation of cash and asset breaks.
• Collate statistical information for reporting.
• Collate and maintain statistical information for internal and client distribution.

Skills

Banking experience in operations / back office

Good reconciliations knowledge

PC literate in MS Office applications

Excellent attention to detail

Flexible and team-oriented

Education

Bachelor Degree / BSc Degree or equivalent

Tools

MS Office

Job description

Client Operations Officer, Reconciliation M/F

Business type

Types of Jobs - Asset Management

Job title

Client Operations Officer, Reconciliation M/F

Contract type

Permanent Contract

01/06/2026

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The incumbent is responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

The team is supporting Europe region with shift hours of 9:00am – 6:00pm or 10:00am – 7:00pm. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• First Level Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

What do you need to succeed?

Must-have

• Banking experience in operations / back office
• Good reconciliations knowledge
• Degree / Tertiary Qualifications

Nice-to-have

• PC literate in MS Office applications
• Flexibility in working hours
• Excellent attention to detail
• Systems literate
• Flexible and able to be part of a team

Level of minimal experience

0-2 years

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle‑office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.