Assistant Manager, Cash Services - PERES Operations M/F

CACEIS-Gruppe; Putrajaya; On-site; MYR 89,000 - 156,000; Full time

Job summary

CACEIS Malaysia, located in IOI City, Putrajaya, is seeking an experienced professional to oversee cash processing for Depository Operations and Investor Services. The role includes supervising daily activities, ensuring controls, and coaching junior team members to maintain service levels.

The department supports Private Equity and Real Estate solutions within a global asset servicing group. The successful candidate will have a Bachelor’s degree in accounting/finance and 3–5 years’ operational

Qualifications

• Bachelor's degree in accounting or finance or related field.
• Minimum 3-5 years of relevant operational knowledge and experience.
• Proficiency in cash services controls and procedures.

Responsibilities

• Oversee day-to-day cash processing for Depository Operations and Investor Services.
• Perform checks, ensure items are recorded and cleared.
• Coach junior team members and monitor SLA adherence.
• Conduct quality checks and validate outputs.
• Escalate issues and communicate with stakeholders and clients.

Skills

Strong communication

Attention to detail

Interpersonal skills

Education

Bachelor's degree in accounting/finance

Tools

NXG

Olis

Caciopay

Automation skills (VBA/Python)

Job description

Business type

Types of Jobs - Asset Management

Contract type

Permanent Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9:00AM – 6:00PM (Malaysia time) Region: Luxembourg

What will you do?

Production and Supervision

• Oversee and supervise day-to-day processes supporting the cash processing for Depository Operations and Investor Services, cash & security tracking, breaks management and investigation of cash across a range of Private Equity & Real Estate Solutions structures, including input and validation of manual cash entries and presentation of metrics and control data.
• Ensure essential checks are complete and any outstanding items are recorded and cleared.
• Adhere to key service level agreements and support coaching to junior team members (COO, SCOO and intern).
• Perform quality checks or second level validation on output from the team.
• All deadlines need to be monitored, any issues escalated and communicated appropriately to stakeholders and clients.
• Ensure the escalation protocol to Management is strictly adhered to in case of operational issues & events.
• Responsible for supporting the manager in guiding the team and serving as the main contact when manager is unavailable.
• Act as escalation point for the Cash Services oversight, execution of complex process and control functions, ensure high quality of allocated deliverables and providing backup relief to staff and deal with escalated issues/queries.
• Monitor individual and team performance, providing regular feedback and coaching to address performance issue and encourage development.
• Identify and address obstacle or challenges that may impede team progress or performance.
• Effectively allocate resources where they are needed on a daily basis (i.e. Resource Planning).
• Maintain effective process controls and procedures are documented, maintained and adhere to.
• Mitigate the risk of errors by suggesting appropriate controls and enhancing procedures.
• Maintain comprehensive records for future reference and audit purposes.

#LI-NA1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Bachelor’s degree and/or master’s degree in accounting, Finance or related field
• Minimum 4 years in relevant operational knowledge and experience

Level of minimal experience

3-5 years

Experience

Technically proficient in Cash Services controls and procedural knowledge

Required skills

• Strong written and verbal communication skills
• Attention to detail and strong organizational skills
• Excellent interpersonal skills and networking abilities with sub-custodians and internal departments

Technical skills required

• Transaction Management system knowledge: NXG, Olis, Caciopay or equivalent applications
• Additional automation skills such as VBA, Python, Macro etc. is an added advantage

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.