Client Operations Officer, Network Invoicing M/F

Caceis Group; Putrajaya; Vor Ort; MYR 48.000 - 72.000; Vollzeit

Zusammenfassung

CACEIS Malaysia, located in IOI City, Putrajaya, is hiring for a Billing & Accounts role within the asset servicing area. The role involves managing fee schedules, data collection for month-end processes, and invoice generation with controls.

Fresh graduates are welcome and prior experience in client billing or accounts receivable is advantageous. We value those with exposure to Financial Services and skills in SQL or Excel VBA.

Qualifikationen

• Accounting & Finance degree or related experience.
• Fresh graduates are welcome.
• Experience on client billing process and/or accounts receivable process.
• Experience in Financial Services industry (e.g. Fund/Investor Services).
• Experience in SQL or Excel VBA is an advantage.

Aufgaben

• Interpret and set up fee schedules/fee agreements into invoicing templates.
• Retrieve and upload data for month-end controls.
• Generate and record invoices; perform control and justify trends.
• Follow up on aged payables and unpaid invoices.
• Verify Sub Custodian invoices by entity and payment method.
• Investigate invoice break items and mismatches.
• Validate high-risk processes.
• Coordinate with stakeholders to respond to supplier queries.
• Compute impacts on potential invoice undercharges/overcharges.
• Support departmental or enterprise-wide projects.

Kenntnisse

SQL

Excel VBA

Ausbildung

Bachelor Degree / BSc Degree

Tools

SQL

Excel VBA

Jobbeschreibung

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

Region: Luxembourg

What will you do?

• Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
• Retrieve and upload manual data collection for month end controls
• Generate / record invoice, perform control and provide justification on trend analysis
• Follow up on aged payables (unpaid outstanding invoices)
• Verify Sub Custodian's invoice by entity with correct payment method
• Justify break items on invoice payment mismatch against invoice amount
• Validation on high-risk processes
• Investigate and provide response to Network Management within KPI's timeline
• Coordinate with all related stakeholders to provide a consolidated response to supplier's query
• Perform impact calculation on potential invoice undercharge/overcharge queries
• Provide support on departmental or enterprise-wide initiative/projects

Télétravail : unauthorized

Application criteria

Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

• Accounting & Finance degree or related experience
• Fresh graduates are welcome
• Experience on client billing process and/or account receivables process
• Experience on Financial Services industry (e.g. Fund/Investor Services)
• Experience in SQL or Excel VBA is an advantage

Minimum experience level 0-2 years IT tools

• Understanding and application of Fee Schedule/Fee Agreement with client
• Understanding of products offered to clients and its operational nature

Languages English

Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations.

All our job offers are open to persons with disabilities.