Client Operations Officer, Network Invoicing M/F

CACEIS-Gruppe; Putrajaya; On-site; MYR 48,000 - 64,000; Full time

Job summary

CACEIS Malaysia is seeking a Client Operations Officer for Network Invoicing in IOI City, Putrajaya. The role involves interpreting fee schedules, setting up rates in templates, data uploads for month-end controls, and generating invoices with validation and trend analysis.

Fresh graduates are welcome. Working hours are 9am–6pm, with opportunities to collaborate across a global financial services platform and contribute to standardized processes that drive efficiency.

Qualifications

• Experience in client billing processes and/or accounts receivable.
• Experience in Financial Services industry (Fund/Investor Services).
• Fresh graduates are welcome.

Responsibilities

• Interpret and setup fee schedules and rate entries into invoicing templates.
• Retrieve data and support month-end controls through data uploads.
• Generate and record invoices with validation and trend analysis.
• Follow up on aged payables and reconcile invoices.
• Verify invoices by entity and payment method.
• Resolve invoice mismatches and justify break items.
• Validate high-risk processes and KPIs.
• Coordinate with stakeholders to respond to supplier queries.
• Support department-wide initiatives and projects.

Skills

SQL

Excel VBA

Education

Bachelor Degree / BSc Degree or equivalent

Accounting & Finance degree or related experience

Job description

Client Operations Officer, Network Invoicing M/F

Business type

Types of Jobs - Finance / Accounting

Job title

Client Operations Officer, Network Invoicing M/F

Contract type

Permanent Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

What will you do?

• Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
• Retrieve and upload manual data collection for month end controls
• Generate / record invoice, perform control and provide justification on trend analysis
• Follow up on aged payables (unpaid outstanding invoices)
• Verify Sub Custodian’s invoice by entity with correct payment method
• Justify break items on invoice payment mismatch against invoice amount
• Validation on high-risk processes
• Investigate and provide response to Network Management within KPI’s timeline
• Coordinate with all related stakeholders to provide a consolidated response to supplier’s query
• Provide support on departmental or enterprise-wide initiative/projects

#LI-MS1

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Accounting & Finance degree or related experience
• Fresh graduates are welcome

Level of minimal experience

0-2 years

Experience

• Experience on client billing process and/or account receivables process
• Experience on Financial Services industry (e.g. Fund/Investor Services)
• Experience in SQL or Excel VBA is an advantage

Technical skills required

• Understanding and application of Fee Schedule/Fee Agreement with client
• Understanding of products offered to clients and its operational nature

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.