Client Centre (Telesales) Executive

Standard Chartered Bank (Malaysia); Petaling Jaya; On-site; MYR 39,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Attractive incentives

Training and development

Dynamic work environment

Job summary

Standard Chartered Bank (Malaysia) is seeking a motivated Telesales Executive for its Personal Banking team in Malaysia. You will engage with existing and prospective clients, identify financial needs, and recommend suitable banking solutions.

If you enjoy building relationships, hitting sales targets, and working in a fast-paced environment, we'd love to hear from you. You will manage and grow client portfolios, conduct outbound calls, cross-sell banking products, and maintain CRM records to

Qualifications

• Experience in telesales, telemarketing, customer service sales, banking sales, or related fields.
• Strong communication and interpersonal skills.
• Results-oriented with a passion for sales.
• Comfortable working in a target-driven environment.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage and grow an assigned portfolio of clients.
• Conduct outbound sales calls to existing and prospective customers.
• Identify opportunities to cross-sell and up-sell banking products and services.
• Follow up on leads and customer enquiries in a timely manner.
• Maintain accurate records of customer interactions in the CRM system.
• Ensure all sales activities comply with regulatory and bank requirements.
• Achieve individual sales and productivity targets.

Skills

Telesales experience

Communication skills

Interpersonal skills

Sales oriented

Microsoft Office

Job description

We are looking for a motivated and results-driven Telesales Executive to join our Personal Banking team. In this role, you will engage with existing and prospective clients, identify their financial needs, and recommend suitable banking solutions. If you enjoy building relationships, achieving sales targets, and working in a fast-paced environment, we'd love to hear from you.

Responsibilities

Manage and grow an assigned portfolio of clients.

Conduct outbound sales calls to existing and prospective customers.

Identify opportunities to cross-sell and up-sell banking products and services.

Follow up on leads and customer enquiries in a timely manner.

Maintain accurate records of customer interactions in the CRM system.

Ensure all sales activities comply with regulatory and bank requirements.

Achieve individual sales and productivity targets.

Requirements

Experience in telesales, telemarketing, customer service sales, banking sales, or related fields.

Strong communication and interpersonal skills.

Results-oriented with a passion for sales.

Comfortable working in a target-driven environment.

Proficient in Microsoft Office applications.

Why Join Us?

Competitive salary and attractive incentives.

Comprehensive training and career development opportunities.

Dynamic and collaborative work environment.

Opportunity to build a rewarding career in banking and financial services.