Telesales Executive, TS-Bancassurance

RHB Banking Group; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

RHB Banking Group is seeking a driven Telesales Executive in Kuala Lumpur to promote and sell bancassurance products. The candidate will achieve daily sales targets, manage leads, and ensure quality customer interactions. Ideal applicants include Diploma holders or those with equivalent sales experience. Strong communication skills and a passion for sales are essential. Join RHB in a collaborative environment that fosters performance excellence.

Qualifications

• Diploma/Advanced Diploma/Degree holders with or without experience.
• SPM/STPM holders with a minimum of 2 years of sales experience in any field.
• Minimum 1 year of sales experience in any industry preferred.

Responsibilities

• Achieve stipulated daily sales targets.
• Maintain accurate customer information in the CRM system.
• Identify and record customer feedback for improvement.

Skills

Interpersonal skills

Communication skills

Sales orientation

Self-motivation

Education

Diploma/Advanced Diploma/Degree

SPM/STPM with 2 years sales experience

Job description

About The Role

We are looking for a driven and enthusiastic Telesales Executive, TS-Bancassurance to join RHB Banking Group. In this role, you will be responsible for promoting and selling bancassurance products through outbound calls, while delivering exceptional customer experience. You will play a key role in achieving daily sales targets, managing leads effectively, and ensuring all customer interactions are handled professionally to drive business growth and strengthen RHB’s position in the market.

What You Will Be Doing

Sales Management

• Achieve stipulated daily sales targets.
• Ensure all assigned leads are followed up and completed within the stipulated timeline.
• Maintain a high conversion rate/success rate in line with the targets set.

Service Management

• Maintain accurate customer information, leads, and contacts in the customer relationship management (CRM) system.
• Raise accurate fulfillment requests to the fulfillment team related to sales opportunities.
• Identify and record customer feedback — both positive and negative — to support continuous improvement in customer satisfaction.
• Contribute to a positive and collaborative work environment that promotes teamwork and performance excellence.

What We're Looking For

• Diploma/Advanced Diploma/Degree holders with or without experience.
• SPM/STPM holders with a minimum of 2 years of sales experience in any field.
• For SPM holders, must have at least a Credit in Bahasa Malaysia or English AND Mandarin or Mathematics or Accounts or Commerce.
• Minimum 1 year of sales experience in any industry preferred.
• Excellent interpersonal and communication skills with the ability to engage customers at all levels.
• Self-motivated, target-driven, and passionate about sales.