Client Advisor

FRED Jewelry; Kuala Lumpur; Sur place; MYR 36 000 - 60 000; Plein temps

Résumé du poste

FRED Jewelry in Kuala Lumpur, The Exchange TRX, is seeking a Client Advisor to meet sales targets, deliver exceptional service, and build a loyal client base. Reporting to the Boutique Manager, you will also assist with daily boutique operations.

The role requires jewelry or luxury retail experience, strong communication, and a proactive, team-oriented approach to maintain the boutique’s standards and support marketing events and CRM activities.

Qualifications

• At least 2 years’ experience in retail operations in jewellery or luxury retail.
• Strong sales orientation with track record of targets.
• Excellent communication and interpersonal skills.
• Self-motivated, team player with positive attitude and creativity.
• High integrity and solid ethics.

Responsabilités

• Develop every sales opportunity that can arise.
• Follow sales and operations processes per company policies.
• Perform daily stock checks and sales reporting.
• Support events and visual merchandising with the marketing team.
• Maintain boutique conditions: cleanliness, safety, security.

Connaissances

Retail experience

Sales driven

Excellent communication

Customer service

Description du poste

Having joined the LVMH Group in 1995, the Maison FRED honors its founder’s unquestioning love of sun-light and color with its sun-infused creations, demonstrating its mastery of personalization and the sheer versatility of its collections. Infused with a constant joie de vivre and bold creativity that upended traditional jewelry codes, his jewelry became the signature of a new informal glamour and sparkling, relaxed elegance. Today, the FRED brand continues to epitomize an unconditional love of gemstones, pearls and golden light, creating collections that burst with radiant elegance.

Reporting to the Boutique Manager, we are actively looking for Client Advisor to join our team in Kuala Lumpur, The Exchange TRX. He/she will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities:

• Develop every sales opportunity that can arise
• Follow all the sales & operations processes and requirements according to the Company policies and directions
• Perform daily stock take and sales reports
• Respect, support and work efficiently with everyone to create a dynamic team
• Support events, activities and change of visual merchandising with the marketing team
• Promote CRM activities
• Maintain the best boutique conditions at all times. e.g. cleanliness, safety, security etc

Profile:

• At least 2 years’ experience in retail operations with successful track record gained from jewellery or high-end luxury retail industry
• Sales and resulted-oriented
• Good communication and interpersonal skills
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values