Sales Ambassador

Chaumet; Kuala Lumpur; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Chaumet in Kuala Lumpur, Malaysia, invites applications for a Sales Ambassador position. Reporting to the Boutique Manager, you will meet sales targets, deliver exceptional client service, and cultivate a loyal client base.

Your role includes representing the brand, maintaining boutique standards, assisting with events and visual merchandising, and supporting daily operations with a client-focused approach. Fluency in English and ability to work as part of a boutique team are required.

Qualifications

• At least 2 years’ experience in retail operations with successful track record in jewelry or high-end luxury retail.
• Sales and results-oriented.
• Excellent customer servicing skills.
• Good communication and interpersonal skills.
• Fluency in English.
• Self-motivated, team player, positive thinker, creative and effective.
• High integrity with good ethics and values.

Responsabilités

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all the sales & operations processes and requirements according to the Company policies.
• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.
• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.
• Support events, activities and change of visual merchandising with the marketing team.
• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.
• Support all ad-hoc duties as assigned by the Boutique Manager

Connaissances

Retail operations

Luxury retail

Sales

Customer service

Communication

English fluency

Description du poste

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth.

We are actively looking for a Sales Ambassadorbased in Kuala Lumpur, Malaysia. Reporting to the Boutique Manager, the Sales Ambassadorwill be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Job responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.

• Follow all the sales & operations processes and requirements according to the Company policies.

• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.

• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.

• Support events, activities and change of visual merchandising with the marketing team.

• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.

• Support all ad-hoc duties as assigned by the Boutique Manager

Profile

• At least 2 years’ experience in retail operations with successful track record gained from jewelry or high-end luxury retail industry

• Sales and resulted-oriented

• Excellent customer servicing skills

• Good communication and interpersonal skills

• Fluency in English

• Self-motivated, team player, positive thinker, creative and effective

• High integrity with good ethics and values