Sales Ambassador

Inside Lvmh; Kuala Lumpur; On-site; MYR 26,000 - 42,000; Full time

Job summary

CHAUMET is seeking a Sales Ambassador in Kuala Lumpur, Malaysia. The role focuses on meeting sales targets, delivering exceptional client service, and maintaining the boutique’s standards.

You will represent the brand, build customer relationships, and assist with events and visual merchandising in a luxury retail environment. Ideal candidates have 2+ years in jewelry or luxury retail, strong communication skills, and fluency in English.

Qualifications

• At least 2 years’ experience in retail operations with jewelry or luxury retail.
• Sales and results-oriented.
• Excellent communication and interpersonal skills.
• Fluent English.

Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all the sales & operations processes and requirements according to the Company policies.
• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.
• Achieve high customer satisfaction to build long term relationships between the brand and customers; assist with after-service issues.
• Support events, activities and change of visual merchandising with the marketing team.
• Maintain the best boutique conditions at all times (cleanliness, safety, security).
• Support all ad-hoc duties as assigned by the Boutique Manager

Skills

Fluent English

Interpersonal skills

Retail operations

Job description

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth.

We are actively looking for a Sales Ambassadorbased in Kuala Lumpur, Malaysia. Reporting to the Boutique Manager, the Sales Ambassadorwill be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Job responsabilities

Achieve monthly and yearly sales targets as assigned by the Boutique Manager.

Follow all the sales & operations processes and requirements according to the Company policies.

Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.

Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.

Support events, activities and change of visual merchandising with the marketing team.

Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.

Support all ad-hoc duties as assigned by the Boutique Manager

Profile

At least 2 years’ experience in retail operations with successful track record gained from jewelry or high-end luxury retail industry

Sales and resulted-oriented

Good communication and interpersonal skills

Fluency in English

Self-motivated, team player, positive thinker, creative and effective

High integrity with good ethics and values