Claims Operations Associate – Junior Executive

Tokio Marine Insurans (Malaysia) Berhad; Kuala Lumpur; On-site; MYR 47,000 - 71,000; Full time

Job summary

Tokio Marine Insurans (Malaysia) Berhad is seeking a claims handler to assist the Senior Manager with handling, assessing, and processing claims in line with company policies and procedures. You will provide prompt, accurate, and customer-focused service to ensure satisfaction and uphold service excellence.

You will monitor outstanding claims, track progress, and review cases regularly to expedite investigations and achieve timely settlements, contributing to the overall efficiency of the claims

Responsibilities

• Support the Senior Manager in the handling, assessment, and processing of claims in accordance with company policies and procedures.
• Provide prompt, accurate, and customer-focused claims services to ensure customer satisfaction and service excellence.
• Monitor, track, and review outstanding claims regularly to expedite investigations and achieve timely claim settlements.

Job description

Tokio Marine Insurans (Malaysia) Berhad is seeking a claims handler to assist the Senior Manager with handling, assessing, and processing claims in line with company policies and procedures. You will provide prompt, accurate, and customer-focused service to ensure satisfaction and uphold service excellence.

You will monitor outstanding claims, track progress, and review cases regularly to expedite investigations and achieve timely settlements, contributing to the overall efficiency of the claims