Back Office Officer

BrightPath Talent Co.; Malaysia; On-site; MYR 39,060 - 55,800; Full time

Benefits offered by this job

Competitive Remuneration

Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years)

Medical Insurance

Friendly and supportive team

Multicultural and diverse environment

Job summary

BrightPath Talent Co. is seeking a dedicated Back Office Officer to join their growing team in Malaysia. The successful candidate will be responsible for implementing Know Your Customer (KYC) procedures, handling account openings and maintaining compliance. This role offers a supportive work culture and the chance to be part of a fast-growing global organization.

Ideal candidates possess a degree in Economics, Finance, or Business, along with excellent English communication skills. The package includes competitive remuneration and medical insurance.

Qualifications

• Previous experience in a similar role is a must.
• Able to work in different shifts.
• Any other language will be considered an advantage.

Responsibilities

• Ensuring effective implementation of KYC procedures.
• Executing daily tasks relating to account opening/maintenance.
• Monitoring clients’ accounts and notifying for suspicious transactions.
• Preparing various regulatory reports related to back office.
• Identifying and enhancing internal procedures and controls.

Skills

Fluent in English – Written and verbal

Ability to work under pressure

Computer literate – very good knowledge of Microsoft Office Excel and Word

Ability to work effectively both independently and as part of a team

Education

University degree in Economics/Finance/Business or in a related field

Job description

We’re excited to support our client in the search for a dedicated Back Office Officer to join their growing team. Our client is a licensed and fast-growing Multi-Asset CFD Broker, known for fostering a dynamic and inclusive work environment. Committed to excellence and innovation, the company is building a strong team of professionals to drive its global expansion. This is a fantastic opportunity to be part of a forward-thinking organization and contribute to its continued success.

Job Responsibilities

• Ensuring effective implementation of Know your Customer (KYC) procedure to all potential and existing Clients in line with the company policies and procedures
• Executing daily tasks relating to account opening / maintenance and closures
• Monitoring of clients’ accounts regarding suspicious transactions and notifying the AMLCO when clients’ investment/economic profiles do not match
• Preparing various regulatory reports related to back office
• Identifying and enhancing internal procedures, systems, and controls
• Communicating with other internal departments and the Company’s partners
• Providing regular progress and management reporting, including KPI
• Resolving internal and external queries in a timely and professional manner
• Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
• Account Opening Procedures: individual and corporate
• Improve overall client satisfaction by ensuring a smooth and efficient on boarding experience
• Updating Back Office manual according to any changes in procedures
• Contribute to maintaining a positive work environment

Job Requirements

• University degree in Economics/Finance/Business or in a related field
• Previous experience in a similar role is amust
• Able to work in different shifts(Morning shift = 7:00/8:00 am till 16:00/17:00 pm/ Afternoon shift = 15:00/16:00 pm till 00:00/1:00 am/ Middle shift = 12:00 pm till 21:00 pm/ Night shift = 12 am till 7:00 am)
• Fluent in English – Written and verbal
• Location: Malaysia
• Any other language will be considered an advantage
• Computer literate – very good knowledge of Microsoft Office Excel and Word
• Ability to work under pressure and on tight deadlines
• Ability to work effectively both independently and as part of a team

Package

• Competitive Remuneration
• Work within a global and fast-growing organization
• Friendly, supportive, positive, and professional team of experts
• Multicultural and diverse environment
• Full-time employment
• Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).
• Competition Allowance
• Medical Insurance
• Hybrid work