Head of Operation | Forex Broker

J-Recruit Recruitment Agency; Kuala Lumpur; Presencial; MYR 256.680 - 524.520; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive USD-based salary

Regional exposure in a fast-growing international brokerage

High-impact leadership role

Descripción de la vacante

A recruitment agency is seeking a Broker Operation Director in Kuala Lumpur, Malaysia. The successful candidate will oversee daily operations of trading platforms and ensure stability through disaster recovery strategies. A Bachelor’s degree from a top university and at least 5 years of experience in fintech or brokerage operations is required. Fluency in English and Chinese is essential. Competitive salary and leadership role with decision-making authority will be offered.

Formación

• Bachelor's degree or above from QS Top 200 universities preferred.
• Minimum 5 years experience in fintech or FX/CFD brokerage operations.
• At least 3 years in team management or cross-functional leadership.

Responsabilidades

• Oversee daily operations of MT5 / cTrader systems.
• Design disaster recovery strategies for platform stability.
• Optimize client lifecycle processes including onboarding and KYC.

Conocimientos

MT4 / MT5 / cTrader server architecture knowledge

Stakeholder communication

Team management

Fluent in English

Fluent in Chinese

Educación

Bachelor's degree in Computer Science, IT, Finance, or related fields

Descripción del empleo

𝗩𝗮𝗰𝗰𝗮𝗻𝗰𝘆: Broker Operation Director

𝗦𝗮𝗹𝗮𝗿𝘆: USD 5,000 – 10,000 / Month (Negotiable Higher) MYR 23,000 - MYR 47,000 / Month

𝗜𝗻𝗱𝘂𝘀𝘵𝗿𝘅: FinTech / FX / CFD Brokerage

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Kuala Lumpur, Malaysia

Key Responsibilities

• Oversee daily operations, monitoring, incident response, and performance optimization of MT5 / cTrader, website, CRM, and back‑office systems
• Design and implement high‑availability and disaster recovery strategies to ensure 24/7 platform stability
• Build monitoring, alerting, and incident response frameworks; lead major incident resolution and post‑mortems
• Optimize end‑to‑end client lifecycle processes including onboarding, KYC, deposits, withdrawals, and account maintenance
• Collaborate closely with Technology, Product, Risk, Compliance, and Customer Support teams to improve efficiency and client experience

Requirements

• Bachelors degree or above; QS Top 200 universities preferred (Computer Science, IT, Finance, or related fields)
• Minimum 5 years experience in fintech or FX/CFD brokerage operations or technical operations
• At least 3 years of team management or cross‑functional leadership experience
• Strong hands‑on knowledge of MT4 / MT5 / cTrader server architecture, administration, and troubleshooting
• Fluent in both English and Chinese, with strong stakeholder communication skills

Benefits / Perks

• Competitive USD‑based salary with performance recognition
• Regional exposure in a fast‑growing international brokerage
• High‑impact leadership role with strong decision‑making authority

Call to Action

Qualified candidates are encouraged to submit their CV and a brief profile highlighting relevant experience.

Contact Details

Email: [e-mail]

WhatsApp/Telegram: [phone]

WeChat: JRecruit