Charter Flight Operations Lead

Deutsche Post; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DHL Global Forwarding in Malaysia is seeking a Flight Operations Specialist to take ownership of complex air charter operations from take-off to touchdown. You will coordinate stakeholders, optimise capacity, and ensure flights are safe, compliant, and delivered on time.

Based at USJ, Selangor, the role requires 2+ years in freight forwarding, strong communication skills, and the ability to lead operational reviews while maintaining service quality and profitability.

Qualifications

• Bachelor’s degree in any field.
• Minimum 2 years in Freight Forwarding; Air Freight charter experience is a plus.
• Strong negotiation and interpersonal skills; excellent written and spoken English.

Responsibilities

• Manage end-to-end charter operation lifecycle from planning to post-flight closure.
• Ensure charter flights depart/arrive on schedule and lead readiness reviews.
• Coordinate recovery plans for delays and contingencies.
• Monitor load factors, cargo allocation and revenue implications.
• Maintain audit-ready operational records and compliance.

Skills

Air Freight

Freight Forwarding

Load Planning

Stakeholder Communication

Negotiation

English Proficiency

Education

Bachelor’s Degree

Job description

DHL Global Forwarding in Malaysia is seeking a Flight Operations Specialist to take ownership of complex air charter operations from take-off to touchdown. You will coordinate stakeholders, optimise capacity, and ensure flights are safe, compliant, and delivered on time.

Based at USJ, Selangor, the role requires 2+ years in freight forwarding, strong communication skills, and the ability to lead operational reviews while maintaining service quality and profitability.