Global Gateway Operations Team Lead

Deutsche Post; Sepang; On-site; MYR 40,000 - 65,000; Full time

Benefits offered by this job

Strong career support

Great culture

Multifarious benefit program

Job summary

DHL Group in Malaysia is seeking a proactive professional to lead a gateway operations team on a rostered shift, ensuring shipments move in and out of the country safely and efficiently. You will drive standard process flows and uphold quality and service standards across inbound and outbound activities.

The role requires a Diploma or equivalent, and strong English and Bahasa Malaysia communication. Driving and forklift licenses are preferred.

Qualifications

• Demonstrates ingenuity, creativity, resourcefulness and empathy.
• Proven Diploma or equivalent level education.
• Proficiency in English and Bahasa Malaysia required; driving and forklift licenses are a plus.

Responsibilities

• Lead a gateway operations team on rostered shifts ensuring shipments enter/exit per network procedures.
• Manage daily operations to meet customer needs and agreed processes.
• Process inbound and outbound material per current procedures.
• Ensure equipment is operational and take corrective action when needed.
• Maintain clean, ready-to-work process areas for next cycles.
• Foster a culture of quality, service excellence and flexibility.

Skills

Ingenuity/Creativity/Empathy

English language

Bahasa Malaysia language

Driving License

Forklift License

Education

Diploma or equivalent

Job description

DHL Group in Malaysia is seeking a proactive professional to lead a gateway operations team on a rostered shift, ensuring shipments move in and out of the country safely and efficiently. You will drive standard process flows and uphold quality and service standards across inbound and outbound activities.

The role requires a Diploma or equivalent, and strong English and Bahasa Malaysia communication. Driving and forklift licenses are preferred.