CASH SME Relationship Manager

OCBC Group; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development opportunities

Job summary

OCBC Bank in Malaysia is seeking a Relationship Manager for SME clients, focusing on cross-border opportunities and Labuan/offshore setups. You will engage local entrepreneurs and foreign investors, grow deposits, provide tailored banking solutions, and collaborate with product, compliance, and support teams to deliver seamless SME banking experiences across borders.

You will work with cross-border clients and regional markets, building long-term business relationships and contributing to

Qualifications

• Degree in any discipline.
• Strong interpersonal and communication skills.
• Proactive, driven, and passionate about client engagement.
• Able to manage time and priorities effectively.
• Comfortable working with cross-border clients and regional markets.

Responsibilities

• Relationship Management: Serve as a trusted advisor to clients, understanding their business needs and offering tailored banking solutions.
• Grow the Business: Boost deposit balances and fee income while contributing to team revenue goals.
• Cross-Border Focus: Tap into regional markets and facilitate account openings for foreign investors and entities (including Labuan & offshore setups).
• Be a Market Expert: Stay on top of trends in the SME space and provide insights that shape our evolving business strategy.
• Collaborate & Succeed: Work closely with product specialists, compliance, and support teams to deliver seamless banking experiences.

Skills

Relationship management

Cross-border experience

Client engagement

Communication skills

Education

Bachelor's degree in any discipline

Financial services training

Tools

CRM systems

Trade finance platforms

Excel

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Are you a people person with a passion for business growth and a desire to make real impact in the emerging market? Step into a high-impact Relationship Manager role where entrepreneurship meets banking. You’ll join a fast-paced, strategic team focused on acquiring new SME clients, growing our deposit base, and building long‑term business relationships across borders. This role gives you the platform, tools, and exposure to engage with both local entrepreneurs and foreign investors from Singapore, Indonesia, China, and Hong Kong. You’ll also manage both onshore and offshore banking solutions — including Labuan-based corporate accounts — and have access to the full suite of cash management and digital banking solutions.

What You’ll Do

• Relationship Management: Serve as a trusted advisor to clients, understanding their business needs and offering tailored banking solutions.


• Grow the Business: Boost deposit balances and fee income while contributing to team revenue goals.


• Cross-Border Focus: Tap into regional markets and facilitate account openings for foreign investors and entities (including Labuan & offshore setups).


• Be a Market Expert: Stay on top of trends in the SME space and provide insights that shape our evolving business strategy.


• Collaborate & Succeed: Work closely with product specialists, compliance, and support teams to deliver seamless banking experiences.


• Collaborate with product specialists in enhancing utilisation of banking facilities such as trade and forex facilities, as well as cross selling other banking products such as cash management and insurance

Why Join Us?

• Career Advancement: Fast-track opportunities to leadership roles within Business Banking, SME Strategy.


• Regional Exposure: Gain hands‑on experience working with cross-border clients and international markets.


• Supportive Culture: Be part of a collaborative and growth‑oriented team that celebrates performance and innovation.


• End‑to‑End Skill Development: From client acquisition to solutioning and relationship management, build a complete banking career toolkit.

What We’re Looking For

• Degree in any discipline.


• Strong interpersonal and communication skills.


• Proactive, driven, and passionate about client engagement.


• Able to manage time and priorities effectively.


• Comfortable working with cross-border clients and regional markets.


• Fresh graduates are welcome — structured training and mentorship will be provided.

What we offer:

• Competitive base salary.


• A suite of holistic, flexible benefits to suit every lifestyle.


• Community initiatives.


• Industry‑leading learning and professional development opportunities.


• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.