Call Sales Executive (Digital / Outbound) 5K-7K RM Basic / Commission 2K-3K

BELLS Academy Sdn Bhd; Kuala Lumpur; On-site; MYR 56,000 - 78,000; Full time

Benefits offered by this job

Commission incentives

Career progression

Training opportunities

Performance bonuses

Job summary

BELLS Academy Sdn Bhd in Kuala Lumpur seeks a Call Sales Executive (Digital / Telesales) to engage prospective learners, convert leads into enrollments, and contribute to BELLS’ training programmes. You will primarily handle outbound digital sales and follow up on leads to meet targets.

The role offers a competitive base plus attractive commission, with clear progression paths in a growing EdTech brand and exposure to digital sales channels.

Qualifications

• Strong communication and persuasion skills.
• Experience with calls or telesales and closing sales.
• Comfortable working with targets and KPIs.
• Good listening and rapport-building abilities.
• Basic proficiency with CRM systems and digital tools.

Responsibilities

• Handle outbound calls to prospective customers.
• Convert leads into enrollments using effective sales techniques.
• Follow up on warm and cold leads.
• Achieve individual and team sales targets.
• Explain course value and benefits to customers.
• Close sales professionally and maintain a positive attitude.
• Keep CRM updated with customer information.
• Track follow-ups and manage the sales pipeline.

Skills

Communication

Persuasion

Closing sales

KPIs

CRM

Listening

Rapport building

Tools

CRM systems

Job description

Call Sales Executive (Digital / Outbound) 5K-7K RM Basic / Commission 2K-3K

Job Title: Call Sales Executive (Digital / Telesales)

Role Overview

BELLS Institute of Higher Learning, one of the biggest education companies in Singapore with 18 years experience, are expanding into Malaysia and building a high-performance call and digital sales team in Kuala Lumpur. As a Call Sales Executive, you will be responsible for engaging prospective learners, converting leads into enrollments, and contributing to the growth of BELLS’ training programmes.

Sell Singapore WSQ Programmes to Singaporeans. WSQ programmes are highly subsidized to fully subsidized. No cold calling. Call only those who have indicated interest in our programmes.

Key Responsibilities

Handle outbound calls to prospective customers

Convert leads into course enrollments through effective sales techniques

Follow up consistently on warm and cold leads provided by the company

Achieve individual and team-based sales targets

Understand customer needs and recommend suitable training programmes

Clearly communicate course value, outcomes, and benefits

Handle objections and close sales professionally

Maintain a positive and customer-centric approach in all interactions

Accurately update and manage customer information in CRM systems

Track follow-ups and maintain an organized sales pipeline

Ensure timely responses to leads from digital channels (e.g. website, social media)

4. Sales Process Compliance

Follow sales scripts, SOPs, and quality standards

Participate in training sessions and continuous improvement programmes

Adhere to call quality benchmarks and productivity metrics (e.g. call volume, conversion rate)

Requirements

Experience

Minimum 1 year of sales or telesales experience

Experience in call centre, telesales, or digital sales environments preferred

Strong communication and persuasion skills

Confident in handling calls and closing sales

Results-driven and comfortable working with targets and KPIs

Good listening skills and ability to build rapport quickly

Basic proficiency in CRM systems and digital tools

What We’re Looking For

Energetic and motivated individuals who enjoy sales

Strong work ethic and willingness to learn

Positive attitude and resilience in a target-driven environment

Team players who can also perform independently

Competitive base salary + attractive commission structure

Performance incentives and bonuses

Training and career progression opportunities

Dynamic and supportive team environment

Why Join BELLS

18 Years experience in Singapore

Be part of a growing international education brand

Opportunity to grow within a high-performance sales team

Exposure to digital sales and EdTech industry

Clear progression pathways to Senior Sales or Team Lead roles