Business Development Executive ( Inside Sales )

PUMO TECHNOVATION SDN BHD; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Competitive salary + commission

Training & career development

Supportive team environment

Job summary

PUMO TECHNOVATION SDN BHD is seeking a Business Development Executive (Inside Sales) to counsel prospective students and guide them through the enrolment process. You will respond to inquiries via multiple channels and work to achieve monthly enrolment targets.

Essentials include a Diploma or Bachelor's degree in a related field, strong communication and negotiation skills, and the ability to work with CRM systems. English and Bahasa Malaysia are required, Tamil a plus.

Qualifications

• Excellent communication and interpersonal skills essential.
• Ability to negotiate and close enrolments while meeting targets.
• Strong follow-up and lead nurturing capabilities.
• Proficiency with CRM systems and data entry for enrolments.

Responsibilities

• Provide professional counselling to prospective students and help them choose suitable programmes.
• Respond promptly to enquiries via phone, WhatsApp, email, social media and walk-ins.
• Achieve monthly enrolment, sales and conversion targets.
• Explain programme details, entry requirements and payment options clearly.

Skills

Communication

Interpersonal skills

Negotiation

Follow-up

Education

Diploma or Bachelor's degree in Business Administration, Marketing, Education, Mass Communication or related field

Tools

Microsoft Office

Google Workspace

Job description

Business Development Executive ( Inside Sales )

Provide professional counselling to prospective students and help them select suitable programmes based on their interests and career goals. Respond promptly to enquiries through phone calls, WhatsApp, email, social media and walk-ins. Follow up with leads and guide applicants throughout the enrolment process.

Key responsibilities

Explain programme details, schedules, entry requirements and available payment options clearly

Achieve monthly enrolment, sales and conversion targets

Conduct outbound calls and maintain consistent follow-up with prospective students

Build positive relationships with students, parents, educational institutions and business partners

Support education fairs, roadshows, open days, webinars and promotional events

Maintain accurate lead and enrolment records in the CRM or company database

Work closely with the marketing and academic teams to improve lead quality and student experience

Prepare regular reports on enquiries, follow-ups, conversions and enrolments

Carry out other related duties assigned by the management

About you

Diploma or Bachelor's degree in Business Administration, Marketing, Education, Mass Communication or a related field

Fresh graduates are encouraged to apply; relevant experience in education counselling, telesales, student recruitment or business development is an advantage

Strong communication, interpersonal, negotiation and follow-up skills

Comfortable working with sales and enrolment targets

Able to communicate effectively in English and Bahasa Malaysia. Proficiency in Tamil or other languages is an added advantage

Proficient in Microsoft Office, Google Workspace and digital communication platforms

Self-motivated, organised and able to work independently and as part of a team

Willing to participate in education fairs or promotional activities, including occasional weekends when required

Competitive basic salary with attractive commission or performance incentives

Training and career development opportunities

Supportive and collaborative working environment

Opportunities for career progression based on performance