Call Centre Executive

Kawan Food Manufacturing Sdn Bhd; Klang City; Sur place; MYR 45 000 - 78 000; Plein temps

Avantages offerts par ce poste

Medical

Sports (e.g. Gym)

Parking

Hospitalization and Group Personal Acc

Insurance

Résumé du poste

Kawan Food Berhad, a leading exporter and largest manufacturer of frozen Asian food delicacies in Malaysia, is seeking an invoicing and collections supervisor based in Pulau Indah, Klang. You will own the end-to-end invoicing/collection process and provide proactive oversight for billing and collections.

The role requires strong leadership, training and motivation skills, plus excellent organizational and time management abilities.

Qualifications

• Strong communication and interpersonal abilities.
• Leadership, coaching and motivational skills.
• Excellent organizational skills with high attention to detail and accuracy.

Responsabilités

• Oversee end-to-end invoicing and collections processes.
• Supervise, train and motivate the invoicing team.
• Ensure accuracy and timeliness of customer invoices, issued monthly.
• Prepare statistical reports to monitor trends and identify areas for corrective action.

Connaissances

Communication skills

Leadership

Time management

Attention to detail

Formation

Business Administration degree

Description du poste

Possess complete undertaking of the invoicing/collection process to resolve complex, outstanding claims.

Handling telemarketing related tasks.

Ensures accounts are billed accurately and timely by providing proactive oversight and direction for billing and collections.

Assisting to provides operational oversight for the Invoicing Team, mentoring them in their responsibilities.

Maintains current knowledge of company’s billing systems and tax payer systems, as well as all aspects of third-party reimbursement policies and practices.

Demonstrates ability to supervise, train and motivates team members.

Organizes and leads efforts to maximize operational efficiency and optimize reimbursement.

Assist superior to prepare statistical reports to monitor trends, determine sales invoicing deficiencies and implement corrective action plans as necessary.

Responsible for accuracy of customer invoices, and creating the invoices monthly.

To carry out other duties and tasks as directed by the Management in line with competencies and activities associated with any of the above processes.

JOB REQUIREMENTS

Diploma / Degree in Business Administration or equivalent preferred.

Fresh graduates welcome to apply.

Good communication and interpersonal skills.

Good in leadership, training, coaching and motivation skills.

Excellent organizational and time management skills with a strong attention to detail, accuracy and follow through.

Willing to be based in Pulau Indah, Klang.

Kawan Food Berhad, is one of Malaysia's leading exporter and largest manufacturer of frozen Asian food delicacies. We are all about providing our consumers with authentic, safe and highest quality products at affordable price, while making a difference in the lives of our shareholders, consumers, business partners, employees and the community. What has enable Kawan Food Berhad to achieve market leadership is an unwavering commitment to the values of excellence, innovation, reliability, growth, fariness and good citizenship.

Kawan Food Berhad, is one of Malaysia's leading exporter and largest manufacturer of frozen Asian food delicacies. We are all about providing our consumers with authentic, safe and highest quality products at affordable price, while making a difference in the lives of our shareholders, consumers, business partners, employees and the community. What has enable Kawan Food Berhad to achieve market leadership is an unwavering commitment to the values of excellence, innovation, reliability, growth, fariness and good citizenship.

Perks and benefits

• Medical
• Sports (e.g. Gym)
• Parking
• Hospitalization and Group Personal Accident Insura