Invoicing & Collections Team Lead (Call Centre)

Kawan Food Manufacturing Sdn Bhd; Selangor; On-site; MYR 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Sports (e.g. Gym)

Parking

Hospitalization and Group Personal Acc

Job summary

Kawan Food Manufacturing Sdn Bhd is seeking a competent team member to oversee the invoicing and collections process. The role involves ensuring timely billing, mentoring the invoicing team, and handling telemarketing tasks.

Candidates should demonstrate excellent communication and interpersonal skills. Responsibilities include preparing statistical reports, supervising team performance, and maintaining accuracy in customer invoicing.

Qualifications

• Fresh graduates welcome to apply.
• Strong attention to detail, accuracy and follow through is essential.

Responsibilities

• Oversee invoicing/collection process to resolve complex claims.
• Manage telemarketing tasks and mentor the Invoicing Team.
• Ensure timely and accurate billing and collections.
• Prepare statistical reports to monitor invoicing trends.

Skills

Communication skills

Leadership

Organizational skills

Time management

Interpersonal skills

Education

Diploma / Degree in Business Administration

Job description

Kawan Food Manufacturing Sdn Bhd is seeking a competent team member to oversee the invoicing and collections process. The role involves ensuring timely billing, mentoring the invoicing team, and handling telemarketing tasks.

Candidates should demonstrate excellent communication and interpersonal skills. Responsibilities include preparing statistical reports, supervising team performance, and maintaining accuracy in customer invoicing.