EXECUTIVE, CREDIT ADMIN

Damansara Specialist Hospital 2; Malaysia; On-site; MYR 28,000 - 50,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Billing Clerk to compile outpatient and inpatient bills with all supporting documents for submission to debtors. The role requires verifying debtor codes, scanning and organizing billing records, and preparing batch submission cover sheets with logs.

The candidate should have a Diploma or Degree in a related field and at least 2 years of hospitality experience, with strong communication in Bahasa Malaysia and English.

Qualifications

• Education: Diploma or Degree in any related field.
• Minimum 2 years relevant experience in a hospitality environment. Excellent interpersonal & communication skills.
• Excellent in both written and verbal (Bahasa Malaysia/English). Proficient in PC use and standard office software.

Responsibilities

• Compile outpatient and inpatient bills with supporting documents for submission to debtors.
• Verify debtor codes and guarantee letters in the Hospital Information System and ensure correct debtor for each bill.
• Scan, save, and file all billing documents in the designated shared folder for audit and retrieval.
• Prepare batching cover sheets and submission letters for each batch of bills, with acknowledgement logs.
• Record bill tracking details and submission dates; monitor timelines to meet deadlines.
• Generate and update daily billing reports (except Sundays/Public Holidays).
• Perform other billing or credit administration duties as assigned.

Skills

Interpersonal skills

Communication

Time management

Detail oriented

Problem solving

Education

Diploma or Degree in related field

Tools

Office Software

Job description

Job Description:

1. Compilation of Outpatient and Inpatient Bills Compile outpatient and inpatient bills along with supporting documents for submission to debtors. Ensure all necessary documents are attached, such as: Initial and final guarantee letters (GL) OP Specialist Claim forms Pre-authorization forms Any additional forms required by insurance providers. Verify the completeness and accuracy of each bill prior to submission.
2. Verification of Debtor Codes and Guarantee Letters Confirm the availability of debtor codes in the Hospital Information System (HIS). Verify guarantee letters (GL) and ensure the correct debtor is selected for each bill.
3. Scanning, Saving, and Filing of Billing Documents Scan, save, and properly file all outpatient and inpatient bills, including supporting documents, in the designated shared folder. Ensure documents are organized and easily retrievable for future reference and audit purposes.
4. Preparation of Batch Cover Sheets for Bill Submission Prepare batching cover sheets and submission cover letters for each set of bills. Maintain a proper record of acknowledgements and submission logs for all bills sent to debtors.
5. Bill Tracking and Submission Monitoring Record bill tracking details and submission dates in the batching template before forwarding to debtors. Monitor timelines to ensure all bills are submitted within the required deadlines.
6. Preparation of Daily Billing Reports Generate and update all required daily billing reports (except on Sundays and Public Holidays). Ensure reports are accurate, timely, and aligned with internal reporting standards.
7. Other Duties Perform any other billing or credit administration-related duties as assigned by the superior or management.

Job Requirement:

• Education: Diploma or Degree in any related field
• Knowledge and Experiences: Minimum 2 years relevant experience in a hospitality environment. Excellent interpersonal & communication skills. Excellent in both written and verbal (Bahasa Malaysia/English) PC Literate- Computer Proficiency Skills & Competencies: Strong communication and interpersonal skills Excellent organizational and time management abilities Detail-oriented and ability to multitask effectively Problem-solving and conflict resolution skills Leadership and supervisory experience Proficient in office software and technology Special skills required: A self-starter with initiative and the ability to work independently. Effectively interacts at all levels. Works beyond normal hours in support of projects or other assignments. Personal attributes: High level of integrity, honesty, trustworthiness, and ability to maintain confidentiality.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.