We are looking for a driven and detail-oriented Admin & Sales Assistant to support our business development efforts. This role is responsible for generating leads, managing customer relationships, preparing contracts and invoices, and following up on payment collections. Candidates with experience in an accounting firm or consulting firm environment will have an advantage, though fresh graduates with a strong interest in business development and client services are welcome to apply.
Key Responsibilities
- Generate and qualify new business leads through research, outreach, and networking
- Assist in identifying potential clients who require accounting, tax, corporate secretarial, or advisory services
- Maintain and update the customer database and lead pipeline
- Prepare and issue contracts, engagement letters, and service agreements for new and existing clients
- Prepare and issue invoices accurately and in a timely manner
- Follow up on outstanding payments and ensure collections are within payment due dates
- Monitor accounts receivable ageing and elevate overdue accounts as needed
- Build and maintain strong relationships with existing clients to encourage repeat business and referrals
- Coordinate with the accounting team to ensure smooth onboarding of new clients
- Assist in preparing sales reports, pipeline updates, and collection summaries for management
- Support marketing efforts such as social media outreach, events, and promotional campaigns
- Perform any other ad-hoc duties related to business development and client management as assigned
Requirements
- Minimum SPM / STPM / Diploma in Business Administration, Marketing, Accounting, Finance, or related field
- Fresh graduates are encouraged to apply; 1–2 years of relevant experience in sales, client servicing, or business development is an added advantage
- Experience working in an accounting firm, audit firm, or consulting firm is highly preferred
- Basic understanding of invoicing, contracts, and payment collection processes
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with CRM tools or accounting software (e.g., AutoCount, SQL, Xero) is a bonus
- Excellent communication and interpersonal skills in Bahasa Malaysia and English
- Self-motivated, proactive, and results-oriented
- Able to work independently and as part of a team
- Well-organised with strong follow-up and time management skills
Other Information
- 5-day work week
- Medical and hospitalisation benefits provided
- On-the-job training and mentorship provided
- Commission or incentive scheme for achieving sales targets
- Performance bonus and career advancement opportunities
- Friendly and supportive working environment
- Offices located in Melaka and Johor Bahru, Malaysia
- Attractive remuneration package offered based on experience and qualifications