Business Process Analyst (Lean Six Sigma)

Tech Staffing; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Job summary

Tech Staffing, in partnership with a Testing and Certification Provider, seeks a Business Process Analyst (Lean Six Sigma) in Shah Alam, Malaysia. You will collaborate with stakeholders to assess requirements and identify opportunities across units and projects.

You will apply Lean Six Sigma and root cause analysis, map workflows, and design standardized operating procedures to improve scalability. Close work with IT to implement tools and maintain documentation.

Qualifications

• Min 5 years’ experience in using lean processing methodologies such as Six Sigma.
• Experience in business process modelling of complex processes using enterprise modelling tools.
• Experiences in process mapping tools, dashboard development (such as PowerBI or Tableau).
• Attention to detail and competency in statistics.
• Experience in change management is advantageous.

Responsibilities

• Work with stakeholders to assess business requirements and identify problems and opportunities across units and projects.
• Apply Lean Six Sigma methodologies, perform root cause analysis and data-based hypotheses.
• Map existing workflows, identify bottlenecks and design standardized operating procedures to improve scalability.
• Collaborate with IT teams to implement tools that support operational excellence goals.
• Maintain comprehensive documentation of processes, improvements and best practices.
• Support Unit Heads on change management and knowledge sharing.

Skills

Lean Six Sigma

Root cause analysis

Data analysis

Stakeholder collaboration

Documentation

Change management

Tools

Power BI

Tableau

Job description

Job Summary

We’re partnering with a Testing and Certification Provider in search a of Business Process Analyst (Lean Six Sigma).

• In this role, the Business Process Analyst will work with stakeholders to assess business requirements and identify problems and opportunities across the business units and various projects
• Apply methodologies like Lean Six Sigma, perform root cause analysis and hypotheses based on data analysis
• Map the existing workflows, identify operational bottlenecks and design standardized Standard Operating Procedures to enhance business system scalability
• Collaborate with IT teams to implement tools that support operational excellence goals
• Maintain comprehensive documentation of processes, improvement and best practices
• Knowledge sharing and support Unit Heads on change management

Requirements:

• Min 5 years’ experience in using lean processing methodologies such as Six Sigma
• Experienced in business process modelling of complex processes using enterprise modelling tools
• Experiences in process mapping tools, dashboard development (such as PowerBI or Tableau)
• Attention to detail and competency in statistics
• Experience in change management is advantageous