Sr Business Process Analyst

Dexcom Inc.; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Dexcom Inc. in Penang invites a Manufacturing Business Process Analyst to drive process improvements across production. You will coordinate with managers, engineers and stakeholders to optimize workflows, applying Lean principles and a digital mindset.

The role requires strong data analytics, governance, and a track record in improving manufacturing performance while maintaining regulatory compliance.

Qualifications

• Strong analytical skills with focus on process integrity and data accuracy.
• Proof of applying Lean/Six Sigma to manufacturing improvements.
• Experience with data systems and analytics tools is preferred.

Responsibilities

• Champion a process-centric approach by analysing production metrics to spot trends.
• Develop models translating data into actionable recommendations.
• Coordinate across functions to meet production targets efficiently.
• Streamline end-to-end manufacturing processes and optimize DL resources.
• Ensure compliance with industry standards and regulatory requirements.
• Embed process discipline and operational excellence across teams.
• Apply data-driven governance to strengthen decisions.
• Support audit readiness across operations.

Skills

Analytical skills

Data-driven mindset

Lean Six Sigma

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Manufacturing or Industrial Engineering or Supply Chain

Tools

EBS

CAMSTAR

APEX

SQL

Power BI

Tableau

Python

VBA

Job description

Job Summary: We are looking for a highly skilled and detail-oriented Manufacturing Business Process Analyst to join our team. This role demands strong analytical capabilities, sound business acumen, and the ability to effectively coordinate production control activities. The successful candidate will collaborate closely with production managers, engineers, and key stakeholders to drive process improvements and ensure seamless manufacturing operations. A strong foundation in LEAN manufacturing, coupled with an innovative and digital-first mindset, is essential for success in this position.

Key Responsibilities

Manufacturing Control & Governance

• Champion a business process-centric approach by analysing production rates, quality metrics, and performance indicators to identify trends and improvement opportunities.
• Develop structured models and frameworks that translate data into actionable insights, recommendations, and measurable outcomes.
• Lead coordination across interdependent functions to ensure production targets are met efficiently and sustainably.
• Streamline end-to-end (E2E) manufacturing processes and implement direct labour (DL) resource optimization strategies.
• Ensure all manufacturing activities comply with industry standards and regulatory requirements.
• Collaborate cross-functionally with production managers, engineers, and stakeholders to embed process discipline and operational excellence.
• Apply a data-driven mindset to strengthen governance, control, and decision-making.
• Work cross-functionally to uphold audit readiness across all operations

Continuous Improvement & Innovation

• Plan, execute, and sustain process improvement initiatives using methodologies such as Lean and Six Sigma.
• Map and evaluate existing processes, identify root causes of inefficiencies, and implement re-engineering techniques to enhance performance and product quality.
• Lead and facilitate cross-functional project teams to drive improvement initiatives aligned with business goals.
• Define and track key performance indicators (KPIs) to measure process effectiveness and identify future opportunities.
• Conduct cost-benefit analyses to support investment decisions and process changes.
• Deliver training and presentations on process improvement tools, fostering a culture of structured problem-solving and ownership.
• Integrate LEAN principles and digital tools to drive operational excellence and innovation.
• Evaluate and adopt emerging technologies to support process optimization and risk mitigation.
• Tasks assigned by managers

Material & Inventory Management

• Design and manage efficient, process-driven workflows for raw materials, sub-assemblies, finished goods, and chemicals.
• Standardize and monitor kitting and backflush processes to ensure accuracy and timeliness.
• Define and maintain optimal min/max inventory levels, enabling automated replenishment based on real-time data.
• Oversee secondary inventory systems for chemicals and bulk materials, ensuring traceability and regulatory compliance.
• May lead periodic inventory audits and reconciliation efforts to support operational planning and accuracy.

Qualifications (Preferred Skills & Mindset)

• Strong analytical and problem-solving skills, with a focus on process integrity, data accuracy, and operational efficiency.
• Proven ability to apply a process-centric and data-driven mindset in a manufacturing environment to drive structured improvements.
• Proficiency in manufacturing and data systems such as EBS, CAMSTAR, APEX, SQL, and data analytics platforms (e.g., Power BI, Tableau); experience with software programming or scripting (e.g., Python, VBA) is a strong advantage.
• Demonstrated experience in leveraging digital tools to enhance manufacturing performance and decision-making.
• Comfortable working in a fast-paced, collaborative environment with a continuous improvement mindset.
• Bachelor’s degree in Manufacturing, Industrial Engineering, Supply Chain Management, or a related field.

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