Business Development Specialist

Ola Chat Pte Ltd.; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ola Chat Pte Ltd. in Malaysia seeks an ACM to join the local team. You will establish relationships with local guilds, recruit and train streamers, and improve services for supporters while driving local initiatives with product, research, and events teams.

English proficiency is preferred; Malay and Chinese knowledge are not mandatory. Prior live streaming industry experience with guild management is required, along with a strong service orientation and proactive approach.

Qualifications

• Experience in live streaming industry with direct management of guilds.
• Fluent English preferred; Malay/Chinese not mandatory.

Responsibilities

• Establish and maintain cooperative relationships with local guilds and help expand revenue.
• Help guilds recruit and convert streamers and improve training for streamers.
• Assist guilds in providing quality services to supporters to increase retention.
• Collaborate with product, research, and event teams to drive local initiatives.

Skills

Guild management

Business development

Customer service

Market insight

Proactive

English proficiency

Job description

We are looking for a ACM to join our Malaysia team.

Job Responsibilities

• Establish and maintain cooperative relationships with local guilds, understand the needs and characteristics of partners, and participate in the formulation and implementation of incentive plans to increase the scale and activity of guilds, and assist in expanding their revenue.
• Help guilds recruit and convert streamers through various channels, improve the training system for streamers, and enhance revenue and content quality.
• Assist guilds in providing quality services to their corresponding supporter users to increase user retention.
• Collaborate with product, research, and event departments to advance local business initiatives.

Job Requirements

• Proficiency in English is preferred; knowledge of Malay and Chinese is not mandatory.
• Experience in the live streaming industry, with direct management experience of guilds.
• Strong service orientation and a desire for self-improvement.
• Keen insight into the live streaming industry, ability to seize market opportunities, strong sense of responsibility, excellent stress resistance, and a proactive approach to challenges.