Business Development Manager

Fuku by Momofuku; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ultima Markets in Malaysia seeks a proactive Business Development professional to expand the Introducing Brokers network and drive trading activity. You will engage partners, troubleshoot issues, and communicate platform updates, campaigns, and policies to maintain strong relationships.

Ideal candidates have 1–2 years in fintech sales or BD, with an understanding of forex markets, CRM systems, and client onboarding.

Qualifications

• Minimum 1–2 years of experience in sales or business development within fintech.
• Foundational understanding of forex market, trading products, brokerage models, CRM systems, and client onboarding is a strong advantage.
• Strong communication and relationship-building skills with diverse stakeholders.

Responsibilities

• Build and diversify a pipeline of Introducing Brokers (IBs), partners, and clients to drive trading activity.
• Provide hands-on support for technical issues and escalate to relevant teams as needed.
• Deliver timely updates to partners on products, platform enhancements, promotions, and policy changes.
• Equip IBs and partners with marketing materials and rewards to support engagement.
• Negotiate commission and rebate structures with IBs and partners for sustainable growth.
• Coordinate with internal teams (Client Support, Operations, Marketing) to resolve client and partner issues.
• Collaborate with internal teams to align on product updates and campaigns.
• Conduct ongoing market research to monitor industry trends and opportunities.
• Share insights with stakeholders to support strategic planning.

Skills

Sales

Business development

CRM systems

Client onboarding

Relationship building

Job description

Ultima Markets is a secure and regulated CFD trading gateway, offering access to 1,000+ instruments, including Forex, Commodities, Indices, and Stocks, to clients in over 170 countries. Founded in 2016, we are the Official Regional Partner of FC Internazionale Milano and the first CFD broker to support the UN Global Compact. We operate globally through entities regulated by the FCA, FSCA, and FSC, and in 2025 were honoured with 50+ global awards, including Best CFD Broker Global 2025.

To learn more about our company, please visit our website: https://www.ultimamarkets.com

Key Responsibilities

• Build and diversify a pipeline of Introducing Brokers (IBs), partners, and clients by leveraging personal networks and proactive outreach to drive trading activity, expand the customer base, and strengthen the company’s presence in targeted markets.
• Offer hands-on support for technical issues such as system or account errors, commission/rebate discrepancies, etc.; elevate to appropriate teams for effective resolution when necessary.
• Deliver timely updates to partners on new products, platform enhancements, promotional campaigns, and policy changes to ensure partners are well-informed and aligned.
• Equip IBs and partners with relevant marketing materials, merchandise, and rewards to support client engagement and retention efforts.
• Negotiate commission and rebate structures with IBs and partners to ensure sustainable, mutually beneficial partnerships and long-term business growth.
• Liaise with internal departments such as Client Support, Operations, and Marketing to resolve client and partner issues, including rebate discrepancies, account problems, and platform-related concerns.
• Collaborate with relevant internal teams to ensure alignment and clear communication on product updates, promotional campaigns, and service enhancements.
• Conduct ongoing market research to monitor industry trends, competitor activities, and emerging opportunities.
• Share relevant insights and feedback with internal stakeholders as needed to support strategic planning and business development initiatives.

Job Requirements

• Minimum of 1–2 years of experience in sales or business development within the fintech industry, ideally with an established client portfolio.
• Foundational understanding of the forex market, trading products, brokerage business models, CRM systems, and the client onboarding process is a strong advantage.
• Strong communication and relationship-building skills, with the ability to engage diverse stakeholders, foster trust, and attract clients or partners to the company’s trading services.
• Self-motivated, detail-oriented, and highly adaptable, with a strong willingness to learn and thrive in a fast-paced, performance-driven environment.