Business Development Manager

Ultima Markets Ltd.; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Ultima Markets Ltd. is seeking a results-driven Business Development Associate to expand our Introducing Brokers network and grow client activity in Malaysia. You will leverage personal networks and proactive outreach to bring in partners and trading clients.

You will coordinate with Client Support, Operations and Marketing to resolve issues, communicate product updates, and deliver marketing materials. The role requires strong communication, relationship-building, and a willingness to learn in

Qualifications

• 1–2 years in sales or business development in fintech.
• Foundational understanding of forex market and brokerage models.
• Strong communication and stakeholder engagement skills.
• Self-motivated, detail-oriented, adaptable in fast-paced env.

Responsibilities

• Build a pipeline of Introducing Brokers, partners, and clients.
• Provide hands-on support for technical issues and liaise with teams.
• Update partners on products, platform changes, and campaigns.
• Provide marketing materials and rewards to support engagement.
• Negotiate commissions and rebates with IBs and partners.
• Coordinate with internal teams to resolve client or partner issues.
• Conduct market research on industry trends and opportunities.
• Share insights to support strategic planning and business development.

Skills

Sales experience

Business development

Relationship building

Market knowledge

Tools

CRM systems

Job description

Ultima Markets is a secure and regulated CFD trading gateway, offering access to 1,000+ instruments, including Forex, Commodities, Indices, and Stocks, to clients in over 170 countries. Founded in 2016, we are the Official Regional Partner of FC Internazionale Milano and the first CFD broker to support the UN Global Compact. We operate globally through entities regulated by the FCA, FSCA, and FSC, and in 2025 were honoured with 50+ global awards, including Best CFD Broker Global 2025.

To learn more about our company, please visit our website: https://www.ultimamarkets.com

Key Responsibilities

• Build and diversify a pipeline of Introducing Brokers (IBs), partners, and clients by leveraging personal networks and proactive outreach to drive trading activity, expand the customer base, and strengthen the company’s presence in targeted markets.
• Offer hands-on support for technical issues such as system or account errors, commission/rebate discrepancies, etc.; escape to appropriate teams for effective resolution when necessary.
• Deliver timely updates to partners on new products, platform enhancements, promotional campaigns, and policy changes to ensure partners are well-informed and aligned.
• Equip IBs and partners with relevant marketing materials, merchandise, and rewards to support client engagement and retention efforts.
• Negotiate commission and rebate structures with IBs and partners to ensure sustainable, mutually beneficial partnerships and long-term business growth.
• Liaise with internal departments such as Client Support, Operations, and Marketing to resolve client and partner issues, including rebate discrepancies, account problems, and platform-related concerns.
• Collaborate with relevant internal teams to ensure alignment and clear communication on product updates, promotional campaigns, and service enhancements.
• Conduct ongoing market research to monitor industry trends, competitor activities, and emerging opportunities.
• Share relevant insights and feedback with internal stakeholders as needed to support strategic planning and business development initiatives.

Job Requirements

• Minimum of 1–2 years of experience in sales or business development within the fintech industry, ideally with an established client portfolio.
• Foundational understanding of the forex market, trading products, brokerage business models, CRM systems, and the client onboarding process is a strong advantage.
• Strong communication and relationship-building skills, with the ability to engage diverse stakeholders, foster trust, and attract clients or partners to the company’s trading services.
• Self-motivated, detail-oriented, and highly adaptable, with a strong willingness to learn and thrive in a fast-paced, performance-driven environment.