We are looking for an experienced and commercially driven Business Development Manager to accelerate our growth across Malaysia. This role is responsible for identifying new business opportunities, building long-term client relationships, and expanding our portfolio across Recruitment, Outsourced HR Operations, HR Consulting, and Offshore Staffing Solutions.
The ideal candidate is a proactive hunter with a consultative sales approach, strong B2B relationship-building skills, and a solid understanding of workforce challenges faced by SMEs and mid-market organisations.
Business Development
- Identify, prospect and acquire new corporate clients across Malaysia and the region.
- Develop and execute strategic sales plans to achieve revenue and profitability targets.
- Build and manage a healthy sales pipeline through networking, referrals, cold outreach, events and strategic partnerships.
- Conduct client discovery sessions to understand workforce, talent and HR challenges before recommending suitable solutions.
- Present tailored proposals and negotiate commercial terms to close deals.
- Develop account growth strategies for existing clients through cross-selling and upselling.
Solution Selling / Cross-Selling
Promote the company's services including:
- Executive & Professional Recruitment
- Recruitment Process Outsourcing (RPO)
- Outsourced HR Operations
- Payroll & HR Administration
- Offshore Staffing Solutions (Malaysia Delivery Centre)
Client Relationship Management
- Build trusted advisor relationships with business owners, HR leaders and C-suite executives.
- Understand clients' long-term business objectives and workforce strategies.
- Ensure excellent customer experience throughout the sales journey.
- Work closely with delivery teams to ensure smooth project implementation.
Market Development
- Monitor market trends, labour market movements and competitor activities.
- Identify emerging industries and market opportunities.
- Represent the company at networking events, business forums and exhibitions.
Reporting
- Maintain CRM records and sales forecasts.
- Prepare weekly pipeline and business development reports.
- Achieve agreed sales KPIs and revenue targets
Job Requirements
- Bachelor's Degree in Business, Human Resource Management, Marketing or a related discipline.
- Minimum 5 years of business development or B2B sales experience.
- Proven track record of achieving sales targets and acquiring new corporate accounts.
- Excellent presentation, negotiation and stakeholder management skills.
- Strong consultative selling and solution-selling capabilities.
- Self-motivated, independent and results-oriented.
- Comfortable engaging C-suite executives, HR Directors and business owners.
- Willingness to travel within Malaysia