Business Development Executive (Cross-border)

Pos Malaysia Berhad; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Pos Malaysia Berhad is seeking a Business Development Executive (Cross-border) to lead international growth initiatives and expand cross-border client bases in Malaysia. You will identify new customers across international courier, express, parcel and e‑commerce segments, and build a scalable sales pipeline to meet revenue targets.

You will also conduct market analysis, craft commercial proposals, negotiate deals, and collaborate across Commercial, Operations, and Finance to deliver end-to-end

Qualifications

• Bachelor’s degree in a related field.
• Minimum 3 years’ experience in Business Development, International Sales, Cross-Border Sales, Key Account Management, Logistics, Courier, Express, Freight Forwarding, or related industries.
• Strong international/cross-border sales experience is highly preferred.
• Experience with established international logistics/courier companies is an advantage.
• Proven track record of winning new business and achieving sales/revenue targets.
• Strong hunter mindset with prospecting, negotiation, influencing, and closing skills.
• Good understanding of international logistics, cross-border shipping, customer requirements, and market dynamics.
• Strong communication, presentation, commercial, and stakeholder management skills.
• Comfortable engaging senior decision-makers and working across international markets

Responsibilities

• Develop and execute international and cross-border business development strategies.
• Identify and acquire new customers across international courier, express, parcel, e-commerce, etc.
• Conduct market and competitor analysis to identify new markets, trade lanes, customer segments, and growth opportunities.
• Build and manage a strong sales pipeline and consistently deliver revenue, volume, and margin targets.
• Prospect, qualify, negotiate, and close new business opportunities.
• Develop commercial proposals, tenders, business cases, and customer solutions.
• Identify opportunities to grow existing international accounts and develop new revenue streams.
• Build relationships with customers, partners, e-commerce players, and key stakeholders.
• Represent Pos Malaysia professionally in customer and industry engagements.
• Collaborate with Commercial, Operations, International Business, Customs, Finance, Digital, Marketing, and other teams to deliver customer solutions.

Skills

Hunter mindset

Prospecting

Negotiation

Closing skills

Stakeholder management

Presentation skills

Market analysis

Education

Bachelor’s Degree in Business, Marketing, Sales, Logistics, Supply Chain, International Business, or related field

Job description

Business Development Executive (Cross-border)

Develop and execute international and cross-border business development strategies.

Identify and acquire new customers across international courier, express, parcel, e-commerce, etc.

Conduct market and competitor analysis to identify new markets, trade lanes, customer segments, and growth opportunities.

Build and manage a strong sales pipeline and consistently deliver revenue, volume, and margin targets.

Prospect, qualify, negotiate, and close new business opportunities.

Develop commercial proposals, tenders, business cases, and customer solutions.

Identify opportunities to grow existing international accounts and develop new revenue streams.

Build Trust

Build strong relationships with customers, partners, e-commerce players, and key stakeholders.

Understand customers’ international shipping requirements, trade lanes, service expectations, and business objectives.

Act as a trusted advisor by providing commercially and operationally viable solutions.

Represent Pos Malaysia professionally in customer and industry engagements.

One Team

Collaborate with Commercial, Operations, International Business, Customs, Finance, Digital, Marketing, and other teams to deliver customer solutions.

Share market intelligence, customer insights, and competitive developments.

Support successful customer onboarding and implementation of new international business.

Move Fast

Respond quickly to market changes, customer needs, and new business opportunities.

Demonstrate a strong hunter mentality and proactively pursue new accounts.

Take ownership of opportunities from prospecting through to closing.

Resolve commercial and operational barriers quickly to accelerate business growth.

Develop customized international logistics and courier solutions based on customer needs.

Identify opportunities to improve service, delivery experience, visibility, and customer value.

Build long-term customer relationships and expand strategic accounts.

Identify emerging opportunities in cross-border e-commerce, international parcel, express, fulfilment, and global logistics.

Explore new markets, trade lanes, partnerships, and revenue streams.

Use market intelligence, customer insights, and data to strengthen Pos Malaysia’s international proposition.

Job Requirements

Bachelor’s Degree in Business, Marketing, Sales, Logistics, Supply Chain, International Business, or related field.

Minimum 3 years’ experience in Business Development, International Sales, Cross-Border Sales, Key Account Management, Logistics, Courier, Express, Freight Forwarding, or related industries.

Strong international/cross-border sales experience is highly preferred.

Experience with established international logistics/courier companies is an advantage.

Proven track record of winning new business and achieving sales/revenue targets.

Strong hunter mindset with excellent prospecting, negotiation, influencing, and closing skills.

Good understanding of international logistics, cross-border shipping, customer requirements, and market dynamics.

Strong communication, presentation, commercial, and stakeholder management skills.

Comfortable engaging senior decision-makers and working across international markets