Business Development Assistant – Growth & Client Success

WEBBY SDN. BHD.; Puchong; On-site; MYR 42,000 - 62,000; Full time

Job summary

Webby Group in Malaysia is seeking a motivated Business Development Assistant Executive to support growth and nurture relationships with clients. The role involves researching markets, coordinating client meetings, and preparing proposals, while ensuring smooth communication between clients and technical teams.

You will help maintain sales pipelines, assist with onboarding, and explore upsell opportunities, contributing to overall business growth and AI-driven solutions awareness.

Qualifications

• Excellent communication and interpersonal skills.
• Strong negotiation and closing abilities.
• Proactive, organized, and able to work independently or in a team.

Responsibilities

• Assist the Business Development team in identifying and developing new business opportunities.
• Conduct market research to identify potential customers, target industries, and competitors.
• Coordinate meetings and follow up with prospective clients to understand their business requirements.
• Prepare quotations, proposals, presentations, and other sales-related documents.
• Maintain and update customer information, sales pipelines, and business activities in the system.
• Support client onboarding and ensure smooth communication between clients and internal technical teams.
• Build and maintain positive relationships with existing clients to support customer satisfaction and retention.
• Follow up with clients to identify potential upselling and cross-selling opportunities.
• Coordinate with the Marketing team on campaigns, events, webinars, and promotional activities.
• Assist in preparing sales reports, market analysis, and business performance updates.
• Monitor industry trends, AI technologies, software solutions, and competitor activities to identify potential business opportunities.
• Assist with client account registration, documentation, and other business development administrative tasks.
• Follow up on client enquiries, requirements, and outstanding matters in a timely manner.
• Support the Business Development team in achieving sales and business growth targets.
• Perform any other duties related to business development and client management as assigned.

Skills

Communication

Negotiation

Relationship building

Education

Diploma or Bachelor’s Degree in Business Admin/Marketing/Management/IT

Job description

Webby Group in Malaysia is seeking a motivated Business Development Assistant Executive to support growth and nurture relationships with clients. The role involves researching markets, coordinating client meetings, and preparing proposals, while ensuring smooth communication between clients and technical teams.

You will help maintain sales pipelines, assist with onboarding, and explore upsell opportunities, contributing to overall business growth and AI-driven solutions awareness.