Business Analyst

R Systems; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

R Systems’ Transaction Banking Division is expanding its team and seeking a Business Analyst who focuses on system functionality, UAT, and building a long-term career in business analysis.

Candidates with UAT experience, knowledge of trade operations, or a strong interest in learning are encouraged to apply. Fresh graduates are welcome. The role involves supporting end-to-end system delivery, requirements gathering, testing, and governance across Trade Finance processes.

Qualifications

• 0–8 years of experience in related fields.
• Experience or internship exposure to UAT, business analysis, or trade operations is an added advantage.
• Fresh graduates welcome.
• Strong interest in Business Analysis or System Support.
• Good communication and stakeholder management abilities.
• Proactive, meticulous, and eager to learn.

Responsibilities

• Assist in end-to-end delivery of the Trade Finance System enhancements and implementations.
• Participate in gathering and documenting business requirements.
• Review functional specifications for alignment with business needs.
• Plan and execute UAT, including test scenarios and defect tracking.
• Coordinate with Trade Operations, Product, Technology, Risk, and Compliance teams to ensure cohesive system integration.
• Provide day-to-day system usage support and issue investigation.
• Maintain up-to-date documentation, SOPs, and process flows.
• Conduct training sessions and develop user guides.
• Support compliance checks related to trade finance documentation.
• Assist in prioritizing and managing enhancement requests.

Skills

UAT experience

Business analysis

Trade operations

Documentation

Analytical skills

Communication

Stakeholder management

Problem solving

Education

Degree in IT/Business/Finance/Banking

Job description

Transaction Banking Division offers a comprehensive suite of cash management and trade finance solutions for business and corporate clients. We are expanding our team and seeking a Business Analyst who is passionate about system functionality, user acceptance testing (UAT), and developing a long-term career in business analysis.

Candidates with UAT experience, knowledge of trade operations, or a strong interest in learning and growing in this domain are highly encouraged to apply. Fresh graduates are also welcome.

Key Responsibilities

1. Project & System Implementation Support

• Assist in the end-to-end delivery of the Trade Finance System enhancement and implementation projects.
• Participate in gathering and documenting business requirements.
• Review functional specifications and ensure alignment with business needs.

2. UAT Planning & Execution

• Prepare UAT test scenarios, scripts, and test data based on operational workflows.
• Execute UAT cycles, track defects, and validate system functionality.
• Ensure system behavior meets expected business rules and regulatory requirements.

3. Stakeholder & Cross-Functional Collaboration

• Work closely with Trade Operations, Product, Technology, Risk, and Compliance teams to ensure cohesive system integration and workflow alignment.
• Support communication between business users and technical teams.

4. System Functionality Support

• Provide day-to-day support on system usage, troubleshooting, and issue investigation.
• Monitor reported issues, coordinate fixes, and follow through until resolution.
• Gather feedback from users and propose system enhancements to improve operational efficiency.
• Assist in prioritizing and managing enhancement requests.

6. Documentation & Governance

• Maintain up-to-date documentation including business requirements, SOPs, and process flows.
• Support compliance checks related to trade finance documentation and transactions.

7. Training & Enablement

• Conduct training sessions and user briefings on system features and new enhancements.
• Develop user guides, FAQs, and reference materials.

Requirements

Education

• Degree in Information Technology, Business, Finance, Banking, or related fields.

Experience

• 0–8 years of experience.
• Experience or internship exposure to UAT, business analysis, or trade operations is an added advantage.
• Fresh graduates with strong interest in business analysis or system-related roles are welcome.
• Interest in building a long-term career in Business Analysis or System Support.
• Strong analytical, problem-solving, and documentation skills.
• Basic understanding of Trade Finance products (e.g., Letters of Credit, Guarantees, Collections) is beneficial but not mandatory.
• Good communication and stakeholder management abilities.
• Ability to work in a fast-paced environment, manage multiple tasks, and meet deadlines.
• Proactive, meticulous, and eager to learn.
• Team player with strong self‑initiative and adaptability.