Business Analyst – Trade Finance System

Optimum Infosolutions; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Jora Malaysia seeks a Business Analyst to support Trade Finance system enhancements, gather requirements, and drive UAT and testing. Fresh graduates with relevant exposure are encouraged.

Role involves bridging business users with technical teams, managing user documentation, and supporting ongoing system improvements across Risk, Compliance, Product and Technology functions.

Qualifications

• Bachelor's Degree in Information Technology, Business, Finance, Banking or related fields.
• 0-8 years of relevant experience.
• Exposure to Business Analysis, UAT, system testing, system implementation or trade operations is a plus.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Trade Finance products (LC, Bank Guarantees, Collections).
• Malaysian candidates only.

Responsibilities

• Support Trade Finance System enhancement and implementation projects.
• Gather and document business requirements.
• Review functional specifications and ensure alignment with business requirements.
• Prepare UAT scenarios, test scripts and test data.
• Execute UAT and document test results.
• Identify, track and follow up on system defects.
• Validate fixes and ensure system functionality meets business requirements.
• Work closely with Trade Operations, Product, Technology, Risk and Compliance teams.
• Act as a bridge between business users and technical teams.
• Coordinate issues and follow up on action items through resolution.
• Provide day-to-day support for system-related issues.
• Investigate reported issues and coordinate with relevant teams.
• Monitor and follow up on system fixes and enhancements.
• Gather user feedback and identify opportunities for process/system improvements.
• Support enhancement requests and prioritisation.
• Maintain requirements, process flows, SOPs and other project documentation.
• Develop UAT documentation, user guides and FAQs.
• Support user briefings and training for new system features.

Skills

Business Analysis

UAT

System Testing

Trade Operations

Banking Operations

Education

Bachelor's Degree in Information Technology, Business, Finance, Banking or related fields

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This role is suitable for candidates with experience in Business Analysis, UAT, system testing, trade operations or banking operations. Fresh graduates with relevant academic/project exposure and a strong interest in Business Analysis and system implementation are also encouraged to apply.

About the Role

This role is suitable for candidates with experience in Business Analysis, UAT, system testing, trade operations or banking operations. Fresh graduates with relevant academic/project exposure and a strong interest in Business Analysis and system implementation are also encouraged to apply.

Key Responsibilities

Project & System Implementation

• Support Trade Finance System enhancement and implementation projects.
• Gather and document business requirements.
• Review functional specifications and ensure alignment with business requirements.

UAT & Testing

• Prepare UAT scenarios, test scripts and test data.
• Execute UAT and document test results.
• Identify, track and follow up on system defects.
• Validate fixes and ensure system functionality meets business requirements.

Stakeholder Management

• Work closely with Trade Operations, Product, Technology, Risk and Compliance teams.
• Act as a bridge between business users and technical teams.
• Coordinate issues and follow up on action items through resolution.

System Support

• Provide day-to-day support for system-related issues.
• Investigate reported issues and coordinate with relevant teams.
• Monitor and follow up on system fixes and enhancements.

Process Improvement

• Gather user feedback and identify opportunities for process/system improvements.
• Support enhancement requests and prioritisation.

Documentation & Training

• Maintain requirements, process flows, SOPs and other project documentation.
• Develop UAT documentation, user guides and FAQs.
• Support user briefings and training for new system features.

Requirements

• Bachelor's Degree in Information Technology, Business, Finance, Banking or related fields.
• 0-8 years of relevant experience.
• Experience or internship exposure in Business Analysis, UAT, system testing, system implementation or trade operations is an advantage.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Trade Finance products such as:
  • Letters of Credit (LC)
  • Bank Guarantees
  • Collections
• Malaysian candidates only.

Contract Details

• Contract Duration: 6 months
• Renewal: Subject to performance