Brokerage Supervisor

UPS; Sepang; On-site; MYR 78,000 - 123,000; Full time

Job summary

UPS在马来西亚吉隆坡国际机场和柔佛州设有经纪团队，现招“Brokerage Supervisor I”负责监督 hourly 员工、制定团队目标并落实政策与程序，确保合规并适应国际贸易与运输行业变化。

此岗位要求具备物流/运输相关学位及海关经纪认证，至少5年经纪领域经验，其中3年带队管理经验，善于培训与沟通，具备良好团队合作精神与出色的演示能力。

Qualifications

• 具备物流/运输相关学历或同等资质。
• 具有海关代理认证者优先。
• 具备自我驱动、能在最少监督下工作。

Responsibilities

• 在KLIA和柔佛州负责管辖Brokerage团队的监督与管理。
• 对KLIA及柔佛州的整体经纪操作负责与问责。
• 协助Brokerage管理层执行政策与解决问题。
• 在清关相关要求方面进行合规监控，关注海关政策变化。
• 主动与客户沟通，及时解决问题以提升客户满意度。
• 评估质量绩效，提出改进措施并在需要时制定纠正行动计划。

Education

Diploma or Bachelor’s Degree Logistic/Transportation

Customs Brokerage Certification

Job description

在申请工作之前，请从本页右上角的选项中选择您的语言偏好。

在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性，体验我们有益的文化，并与才华横溢的团队合作，帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天，我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力，那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。

职务描述：

The Brokerage Supervisor I is responsible for managing the workload of hourly staff, developing team goals, implementing and enforcing policies and procedures, and training hourly employees on compliance with regulations and requirements. The Brokerage Supervisor I maintains productivity and is well versed on international commerce and transportation industry changes. This position supervises hourly staff.

Job Description

• Responsible for supervision and managing the Brokerage team in KLIA and Johore
• Responsible and accountable for overall brokerage operations in KLIA and Johore
• Support Brokerage Management in implementing policies / resolving issue
• Monitoring and ensuring company and relevant government bodies requirements are in compliance and keeping abreast to the custom’s changes and updates
• Proactively engaging with customer in order to increase customer satisfaction by resolving issues in a timely manner to meet customers’ expectations
• Evaluates quality performance to identify process improvements and increase quality levels and come up with corrective action plans if required
• Ensures custom’s regulations and requirements are adhered during the entry filing process to reduce cargo delays and costs associated with non-compliance of Customs Border Protection regulations

Requirement

• Diploma or Bachelor’s Degree Logistic/Transportation, Others or equivalent.
• Minimum 5 years of relevant Brokerage experience with minimum 3 years of people management skills
• Self-starter and able to work with minimum supervision
• Possess relevant Customs Brokerage Certification.
• Good presentation skills and able to conduct trainings
• A good team player with excellent interpersonal communication skills

员工类型: 永久

UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。