Brokerage Officer- Freight Forwarding

United Parcel Service, Inc.; Bayan Lepas; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

United Parcel Service, Inc. のマレーシア拠点で、輸入・輸出の通関クリアランスを調整・監督するブローカレージオフィサーを募集します。顧客、政府当局、サービス提供者、社内関係者と連携し、サービス品質と業務の卓越性を維持します。

日々の書類提出を適時に行い、規制要件を遵守することにより、オペレーショナルエクセレンスと顧客満足度向上に貢献します。英語力とMS Office の実務スキルを活かし、複数の優先事項を自立して管理できる方を歓迎します。

Qualifications

• Diploma or Degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum 5 years of experience in Customs Brokerage.
• Good command of spoken and written English.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong communication, coordination, and problem-solving skills.
• Able to work independently and manage multiple priorities.

Responsabilités

• Coordinate and monitor daily import and export customs clearance activities.
• Liaise with customers, Customs authorities, government agencies, carriers, and internal teams on clearance-related matters.
• Track shipment status and proactively follow up on pending clearances, permits, and operational exceptions.
• Ensure timely submission of customs-related documents and compliance with regulatory requirements.
• Investigate and resolve shipment, clearance, and documentation issues in a timely manner.
• Prepare operational reports, shipment status updates, and other business correspondence.
• Maintain accurate records and filing of customs documentation.
• Communicate professionally with customers and stakeholders via email, telephone, and meetings.
• Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
• Perform other duties as assigned.

Connaissances

英語力

対人コミュニケーション

問題解決力

独立作業能力

Formation

物流/サプライチェーン/経営学の学位

Outils

Microsoft Office

Description du poste

職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。

Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。

職務内容:

Job Summary

The Brokerage Officer is responsible for coordinating and monitoring import and export customs clearance activities to ensure shipments are processed accurately, efficiently, and in compliance with applicable customs regulations. The role requires effective communication with customers, government authorities, service providers, and internal stakeholders while maintaining high standards of service quality and operational excellence.

Key Responsibilities

• Coordinate and monitor daily import and export customs clearance activities.
• Liaise with customers, Customs authorities, government agencies, carriers, and internal teams on clearance-related matters.
• Track shipment status and proactively follow up on pending clearances, permits, and operational exceptions.
• Ensure timely submission of customs-related documents and compliance with regulatory requirements.
• Investigate and resolve shipment, clearance, and documentation issues in a timely manner.
• Prepare operational reports, shipment status updates, and other business correspondence.
• Maintain accurate records and filing of customs documentation.
• Communicate professionally with customers and stakeholders via email, telephone, and meetings.
• Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
• Perform other duties as assigned.

Qualifications

• Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.
• Minimum 5 years of experience in Customs Brokerage
• Good command of spoken and written English.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Strong communication, coordination, and problem-solving skills.
• Able to work independently and manage multiple priorities.

社員タイプ:

常勤

UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。