Branch Operations & Customer Experience Executive

Hong Leong Bank Berhad; Johor; On-site; MYR 30,000 - 50,000; Full time

Job summary

Hong Leong Bank Berhad, located in Johor, Malaysia, is hiring for a position focused on providing excellent customer service and achieving sales targets for various banking products. You will engage with customers for transaction processing, recommend services, and ensure seamless transactions while supporting the bank's digital transformation initiatives.

The ideal candidate should hold a degree or diploma, have experience in customer interactions, and possess strong communication skills. Join us to realize your full potential.

Qualifications

• Related working experience in financial institutions or related fields.
• Customer interaction, cash handling, transaction processing, and sales experience are required.
• Excellent service mindset with high integrity and accountability.

Responsibilities

• Provide superior customer service to walk-in customers.
• Meet sales targets for specific banking products.
• Process transactions accurately and timely.

Skills

Customer service

Sales

Communication skills

Basic banking knowledge

Education

Degree/Diploma Holder

Job description

Hong Leong Bank Berhad, located in Johor, Malaysia, is hiring for a position focused on providing excellent customer service and achieving sales targets for various banking products. You will engage with customers for transaction processing, recommend services, and ensure seamless transactions while supporting the bank's digital transformation initiatives.

The ideal candidate should hold a degree or diploma, have experience in customer interactions, and possess strong communication skills. Join us to realize your full potential.