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HABIB Group, Malaysia's leading jewellery retailer, seeks an experienced Retail Branch Manager to lead staff, drive sales, and maintain premium showroom standards. You will oversee operations, inventory, and visual merchandising while planning promotional activities to boost branch performance.
The role requires strong leadership, a track record in jewellery or luxury retail, and the ability to work retail hours, including weekends and public holidays. Full working rights in Malaysia are a must.
HABIB Jewels
Lead, train, and manage retail staff to deliver excellent customer service and achieve sales targets.
Oversee daily branch operations including inventory management, financial reporting, and visual merchandising.
Plan and execute promotional and marketing activities to boost branch performance.
Monitor and analyse branch performance metrics, identifying areas for improvement and implementing solutions.
Handle customer inquiries, feedback, and complaints professionally.
Maintain showroom standards to reflect the brand’s premium image.
Ensure compliance with company policies, SOPs, and legal requirements.
Foster a high-performance culture through coaching, performance reviews, and career development.
Minimum Diploma or Bachelor’s Degree in Business, Marketing, or related fields.
At least 5-7 years of experience in retail, preferably in jewellery, luxury, or lifestyle brands.
Strong leadership, people management, and communication skills.
Proven ability to drive sales and manage branch profitability.
A team player with high integrity, detail-oriented, and customer-focused.
Willing to work retail hours, weekends, and public holidays.
Must have full working rights in Malaysia.
Grow with us and be part of our culture. Shortlisted candidates will be contacted by our HR team within a week!
At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.
Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents
At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.
Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents