Senior Retail Associate/Retail Associate - Klang Valley

Habib Group; Kuala Lumpur; Vor Ort; MYR 20.000 - 31.000; Vollzeit

Benefits dieser Stelle

Medical

Miscellaneous allowance

High sales commissions

Zusammenfassung

Habib Group is a leading luxury retailer of jewellery and designer goods in Malaysia, renowned for craftsmanship and heritage. We seek friendly staff to deliver outstanding customer service, explain product benefits, and support sales through promotions and team collaboration.

Role involves greeting customers, handling inquiries, and assisting with stock management. Fresh graduates welcome; 2–3 years of fashion/beauty retail experience is a plus.

Qualifikationen

• Minimum qualification of SPM or equivalent.
• Fresh graduates are encouraged to apply too.
• Preferably 2–3 years of relevant working experiences in fashion and beauty retail industry or equivalent.

Aufgaben

• Greet and engage with customers, answer inquiries and explain products and services.
• Coordinate on scheduled sales and promotional activities with the team to achieve sales targets.
• Assist with telemarketing including cold calling from customer data to maintain relationships with regular customers.
• Maintain new merchandise records in stock cards and assist with monthly stock takes.
• Ensure cutting and servicing requests from customers are approved by supervisor.

Kenntnisse

Customer service

Retail sales

Communication

English

Bahasa Melayu

Ausbildung

SPM or equivalent

Jobbeschreibung

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities:

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements:

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.

Luxury & Designer Goods Retail 1,001-5,000 employees

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

Perks and benefits Medical Miscellaneous allowance Attractive High Sales Commissions, Competitive Sal