Senior Retail Associate/Retail Associate - Plaza Shah Alam

Habib Group; Shah Alam; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

High sales commissions

Competitive salary

Job summary

Habib Group in Malaysia is seeking a friendly customer service associate to assist customers through the buying process and build lasting relationships. You will help with product explanations, handle inquiries, and participate in stock management to ensure smooth store operations.

We provide internal training and development opportunities to support your growth, with a focus on fashion and beauty retail. Fresh graduates are welcome, and you should be willing to work retail hours, including

Qualifications

• Minimum qualification of SPM or equivalent.
• Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent.
• Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and customer services.
• Good command of verbal and written English and Bahasa Melayu; additional languages are a plus.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours), weekends and public holidays.
• Candidates have full working rights for Malaysia.

Responsibilities

• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.
• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Education

SPM or equivalent

Job description

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities:

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements:

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.

Luxury & Designer Goods Retail 1,001-5,000 employees

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

Perks and benefits Medical Miscellaneous allowance Attractive High Sales Commissions, Competitive Sal