Pandora KL/Selangor - Senior/Retail Associate

Habib Group; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Attractive sales commissions

Competitive salary

Job summary

Habib Group is hiring a Retail Sales Associate in Malaysia to represent the brand and assist customers through the buying process, delivering personalized service and building lasting relationships. You will participate in daily sales activities, promotions, and stock maintenance while upholding the brand's high standards.

The role welcomes fresh graduates with 1–2 years in retail; strong English and Malay communication are required, and additional languages are a plus.

Qualifications

• Minimum qualification of SPM or equivalent (Malaysia).
• Preferably 1–2 years in retail; fresh graduates encouraged to apply.
• Strong knowledge in retail management, sales and customer service.
• Good command of English and Malay; additional languages are a plus.

Responsibilities

• Greet customers and engage with inquiries about products and services.
• Coordinate on scheduled sales and promotional activities with the team.
• Assist with telemarketing, including cold calling from customer data to maintain relationships.
• Maintain stock records and assist with monthly stock takes.
• Ensure cutting and servicing items for customers are ordered and approved.
• Follow company rules to uphold the brand image and high standards.

Skills

Retail sales

Customer service

Teamwork

Communication

Education

SPM or equivalent

Job description

You will represent the brand to personalize excellent customer services and assist in the overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities:

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements:

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 1-2 years of relevant working experiences in retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Malay languages, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Open for Malaysian citizen only.

Grow with us and be part of our culture. Shortlisted candidate will be expecting a call from our team within two (2) weeks.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Retail Sales Associate?
• Which of the following types of qualifications do you have?

Luxury & Designer Goods Retail 1,001-5,000 employees

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance.

Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents

Perks and benefits Medical Miscellaneous allowance Attractive High Sales Commissions, Competitive Sal

What can I earn as a Retail Sales Associate